初级商务英语.pdf

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1、Unit 1First meetings 1introductions and greetings1.Listening You are going to hear a number of people introducing themselves.Some of the introductions involve two people,some involve three.First look at theconversations in the pictures below.Then,as you listen,number theseconversations in the order

2、you hear them.The first one has been done for you.a.()A:Hello,Im.B:Nice to meet you.My names.b.()A:Hello,let me introduce myself.My names.B:Pleased to meet you.Tm.c.()A:I don*t know anyone here.Youll have to introduce meB:Of course,Roger,this is.C:Nice to meet you.d.()A:How do you do?My names.B:Nice

3、 to meet you.Mines.e.()A:I havent met your Managing Director yet.B:Oh,Im sorry.Dr.Mannheim,this is.C:Very nice to meet you.f.()A:Let me introduce you two.Maxine,this is Francis.B:Nice to meet you.g.()A Could you introduce me to the Marketing Manager?B:Of course,John.Philip,let me introduce you to.C:

4、Nice to meet you.Listening task(1)A:Hello,let me introduce myself.My names Klein,Gunther Klein.B:Pleased to meet you.Im Geoff Snowdon.(2)A:How do you do?My names Paul Matthews.B:Nice to meet you.Mines Akira Mishima.A:Hello,Im Tom.B:Nice to meet you.My names Francine.(4)A:Peter;could you introduce me

5、 to the Marketing Manager?B:Of course,John.Philip,let me introduce you to john,our new ComputerManagerC:Nice to meet you,John,were going to be working together.(5)A:Herr Tubingen,I havent met your Managing Director yet.B:Oh,Im sorry.Come and meet him.Dr Mannheim,this is Mr.Roberts.Hesover from the S

6、tates on a visit.C:Very nice to meet you,Mr.Roberts.How long are you here for?(6)A:Jane,I dont know anyone here.Youll have to introduce me.B:Of course,III introduce you to Roger first.Hes the host.Roget;this is Susan.Shes just moved to the area.C:Nice to meet you,Susan.Do you come from these parts?(

7、7)A:Let me introduce you two.Maxine,this is Francis.B:Nice to meet you,Maxine.Are you an old friend of Tbnys?C:Oh yes,Tony and I have known each other for years,havent we?A:Yes,thats right.2.Prisentation Introductions often include thes steps:You heard two types of introduction:GreetingOr introducti

8、on-responserequest for introductionYou head two types of introduction:introducing yourselfintroducing some one elseNotes:1.Some introductions are more formal than others.The use of first namesindicates informality.2.In English-speaking cultures,peolle usually shake hands on first meting.Now listen a

9、gain and indicate whether the introdcution is formal(F)orinformal(I).The first one has been done for you.Introduction 1(F)Introduction 2()Introduction 3()Introduction 4()Introduction 5()Introduction 6()Introduction 7()3.Contralled practiceComplete the introductions.(1).Peter King introduces himself

10、to Jack Simpson:Peter King:Hello,My name*s Peter KingJack Simpson:Im Jack Simpson.(2).Philip introduces Sarah to James:Sarah:Philip,I Here.Youll have to.Philip:O f,Ill to James.Hes an old friend of mine.James,Sarah,shes just joined the company.James:,Sarah.Where do you come from?(3).Rod Burton intro

11、duces Pete Taylor to an important custome:Pete:Rod,I Mrs Rogers,the Purchasing Manager from Kentons.Rod:Im.Come and meet her.Mrs Rogers,Pete Taylor;our Export SalesManager.Mrs Rogers:What countries do you cover?(4).Klaus Fischer introduces himself to an American visitor:Klaus Fischer:How?MyAmerican:

12、.Brenda Cole.课文注释及词汇讲解*We are going to be working together.我们将在一起工作。该句用的是将来进行时，意义相当于一般将来时，即该句也可以说成：We are goingwork together.用将来进行时目的是语言更加形象生动。中国学生往往不敢用将来进行时。其实该时态用法与一般将来时基本一样，而且能丰富我们的表达方式，也更符合口语习惯。eg.I will beworking in New York next month.我下个月将到纽约去工作。*have t o 不得不,必须must的意思也是 必须。两者的区别为：have t o 是一

13、种客观要求。m ust为主观认为。eg.According to the contract 合同 wehave to pay by L/C 信用证根据合同规定，我们必须以信用证付款。合同条款是客观要求You must pay us by L/C,said the exporter.你们必须以信用证付款，出口商说。某人的要求是主观的*over(adv.)(跨过一定空 间)到.eg.Hes over from the States on a visit.他从美国来访。*the States指美国 注意：首字母要大写并且要在词尾加-s表复数*be on a visit在访问中介词on在这里指 在从事

14、中；处于情况中。eg.Im here on business.我来这儿出差。*host主人女主人为hostess*D r 为 doctor的缩写，是博士或医生的头衔。可以单独用来称呼人，也可以加在姓的前面称呼人。eg.Dr Sm ith史密斯博士/医生 依上下文而定*m ove搬家，移动eg.The traders are going to move theiroffice to Wall Street.这些贸易商打算把办公室搬进华尔街。*jo in 加入，参加eg.Shes just joined the company.她刚刚到这个公司工作。He joined the marketing

15、team last week.他上周加入了营销组。*Purchasing Manager 采购经理*Export Sales Manager 出口销售经理*cover（业务）覆盖eg.What countries do you cover?你们在哪些国家有业务？The tea company covers almost all of East Asia.这家茶叶公司与东亚各国几乎都有业务关系。Unit 1听力译文：1.A：你好，自我介绍一下，我叫克莱因，冈瑟。克莱因。B：很高兴见到你。我是杰弗。斯诺登。2.A：您好。我是保罗。马修斯。B：很高兴见到你。我是三岛明。3.A：你好，我叫汤姆。B：很

16、高兴见到你，我叫弗朗辛。4.A：彼得，能把我介绍给营销经理吗？B：当然可以，约翰。菲利浦，我来给你介绍一下。约翰是我们新来的计算机经理。C：很高兴见到你，约翰。今后我们将在一起共事了。5.A：赫尔。塔宾吉恩，我还没有见过你们的总裁呢。B：哦，真不好意思。来见见他。曼海姆博士，这是罗博茨先生。他是从美国来参观的。C：非常高兴见到你，罗博茨先生。你在这儿呆多久？6.A：简，这儿的人我都不认识，你得给我介绍一下。B：没问题。我先把你介绍给罗杰，他是主人罗杰，这是苏姗，她刚刚搬到这个地区。C：很高兴见到你，苏姗。你是这个地区的人吗？7.A：我来给你们介绍一下。马克辛，这是弗朗西斯。B：很高兴见到你，马

17、克辛。你是汤尼的老朋友吗？C：是的。我和汤尼认识好多年了，对吧？A：对，好多年了。ExercisesA.从下列短语或句子a-i中选出适当的填入空格(1)-(9),完成下面的对话。a By the wayb who is here to look at our research programmec Chief Designer for Great Wall Toysd Were very pleased that you could come todaye from the Beijing Technical Institutef Are you going to give a talk at

18、 the conferenceg And Im very pleased to be hereh Ive heard a lot about your researchi Hes our Chief Technical Officer1.在英国公司总部ARTHUR:JefC Id like you to meet Elen Wang(1).Shes the R&D Manager for ournew Hong Kong Subsidiary.Elen,this is Jeff King.(2).Hell answer all of yourquestions.JEFF:Hello,pleas

19、ed to meet you.ELEN:How do you do?(3)2.在一次会议上MIKE:Its difficult to find a seat,isnt it?OLGA:Yes.Its a very popular lecture.MIKE:(4),my name is Mike Collins,Denton Engineering.OLGA:Im Olga-Olga Zhang(5).MIKE:Hi,Olga,nice to meet you.(6)?OLGA:No.I just have to write a report for my institute.3.中国的一位管理

20、人员正在参观一家澳大利亚公司PETER:Now,may I introduce you to Bill Wells,our Sales Manager?Bill,this is LiFang,(7).She has a lot of ideas to discuss with us.BILL:How do you do,Ms Li.LI:How do you do.BILL:(8).Great Wall Toys is one of our most important suppliers,and weve heada lot about your design team.LI:(9).Fee

21、dback from customers is very important to us.B.根据提示，完成下列句子。1.A:Hello,(1)(introduce)my self.My names Klin.B:(2)to meet you.2.A:Peter;(3)(introduce)me to the Marketing Manager?B:(4),come and meet her.3.A:Jane,I dont know anyone here.(5)(introduce)me.B:(6).Ill introduce you the host first.4.A:(7)(intro

22、duce)you two.Maxine,this is Francis.B:(8)meet you.Maxine.Translation王先生在ABC公司的圣诞聚会上遇到了史密斯小姐，他们已认识多年了。1.王：这儿的人我都不认识，你得帮我介绍一下。史：当然可以。我先介绍你认识布朗先生，他是我们计算机部的经理。2.史：布朗先生，您来认识一下王先生吧，他是从中国来访问的。布：很高兴见到您，王先生。您在这儿能呆多久？Key to Exercises-A(l)-b(2)-i(3)-h(4)-a(5)-e(6)-f(7)-c(8)-d(9)-gKey to Exercises-B(1)let me in

23、troduce(2)Pleased/Nice/Glad(3)Could you introduce(4)Of course(5)Youll have to introduce(6)Of course(7)Let me introduce(8)Nice/Pleased/GladKey to TranslationAt a Christmas party of ABC Company,Mr Wang met Miss Smith.They have knowneach other for years.1.Wang:I dont know anyone here.Youll have to intr

24、oduce me.Smith:Of course.Ill introduce you to Mr Brown first.He is our ComputerManager.2.Smith:Mr Brown,please come and meet Mr Wang.He is over from China on avisit.Brown:Very nice to meet you,Mr Wang.How long are you going to be here?Unit 2Fist meetings 2Presenting yourself1.Listening Manders Plc a

25、re having their annual party.Listen to the dialoguesoverheard at the party.Match up the peoples names with their type of work.Thefirst one has been done for you.Name Type of work1.Peter a.Production2.John b.Personal Assistant3.Susan c.Software development4.Mike d.Market research5.Sarah e.Fashion des

26、ign6.Mr.Fields f.Personnel7.Martin g.Accounts8.Jean h.Sales9.Jeans husband i.FinanceDialogue 1A:Nice to meet you,Peter.What do you do for a living?B:Im in computers-software development.What about you,John?A:Oh,I work for Manders-in the Personnel Department.Not a bad job.B:Is that one of your collea

27、gues over there?A:Yes,thats Susan.She works in the Accounts Department.Let me introduce you.Dialogue 2A:Hello.Im Mike.B:Nice to meet you,Im Sarah.I havent seen you around before.A:No,Ive just started work for Manders.Im in the Sales Department.B:What do you do there?A:Oh,Im on the market research si

28、de.And you?B:Well,Ive been with Manders for years.Im Mr.Fields Personal Assistant.Hesthe Sales Director.A:Ah,I havent met him.Is he here?B:Yes,thats him.Let me introduce you.Dialogue 3A:Thats interesting.Do you work here,Martin?B:Yes,Pm in Finance.What about you,Jean?A:Well,my husband works at Mande

29、rs.He*s in the Production Department.B:Oh yes,I think Ive met him.What about you?Do you work?A:Yes,Im a fashion designer.I work from home.B:Thats interesting.2.Presentation It is very common to present yourself in terms of your job.The jobidentifies the person.The dialogues that you heard follow a c

30、ertain pattern:(1)A:What do you do(for a living)?B:Well,Im in computers.Not a bad job.(2)A:Do you work?B:Yes,Im a fashion designer.A:Thats interesting.(3)A:What do you do(in the-一 Department)?B:Oh,Im on the market research side.What about you?/And you?(4)A:I havent seen you around before.B:No,Ive ju

31、st started with Manders.Pm in the Sales Department.A:What do you do there?Notes:1.We often use the simple present when talking about jobs.e.g.A:What do you do?B:I work for Manders.2.We use a variety of prepositions to indicate work relationships,e.g.I work for Manders(they are my employers)I work at

32、 Manders(the place)I work with Manders(a sense of collaboration)Im in computers(general type of work)Im on the market research side(general type of work)Im in the Sales Department(specific place of work)3.Controlled practiceChoose the most appropriate response.1.Im in computers.What about you?a.Oh,I

33、 live in London.b.Well.I work in Sales.c.Oh,Ive been here for years.2.Im Mr.Janes secretary.Hes the Production Manager.a.Ah,thafs interesting.b.Is that one of your colleagues over there?c.Oh,I havent met him.3.1 live in Paris.What about you?a.Tm a fashion designer.b.I live right here.c.Well,I work f

34、rom home.4.My husbands in the Production Department.a.Pm in the Sales Department.b.Not a bad job.c.Oh yes,I think Ive met him.5.Hello.Im Sarah.I havent seen you around before.a.What do you do for a living?b.Is that one of your colleagues?c.Noz Im new here.课文讲解*What do you do for a living?你做什么工作（谋生）？

35、living生活，生计，生存e.g.earn ones living 谋生make a good living过安乐的生活*Not a bad job.工作不错。*I havent seen you around before.我以前在这儿没见过你。around在附近，周围e.g.look around 向四周看travel around the world 周游世界*Personal Assistant私人助理 可缩写为PAe.g.Im Personal Assistant to the Sales Director./Im the Sales Directors PersonalAssis

36、tant.我是销售经理的私人助理。*I work from home.=I work at home.我在家上班。*PLC=Public Limited Company 公共股份有限公司*RD=Road路 用于地址中的路名处*Drive大道 用于地址中*Marketing Consultant 营销顾问*recruitment 招聘Unit 2听力译文：对 话 1A：很高兴见到你，彼得。你做什么工作？B：我搞计算机-软件开发。你呢，约翰？A：我在曼德斯公司工作-在人事部。工作不错。B：那边那位是你的同事吗？A：对，那是苏姗。她在会计部工作。我来给你介绍一下。对话2A：你好，我叫麦克。B：很高兴

37、见到你，我叫莎拉。我以前没见过你。A：是没见过。我刚刚到曼德斯公司工作。我在销售部。B：你在那儿做什么工作？A：呃，我搞市场调查。你呢？B：嗯，我在曼德斯公司干了许多年了。我是菲尔德先生的私人助理。他是销售总管。A：啊，我没见过他。他也在这儿吗？B：是的。他在那边。让我给你介绍一下。对话3A：很让人感兴趣。你在这儿工作吗，马丁？B：是的，我在财务部。你呢，简？A：嗯，我丈夫在曼德斯公司工作。他在生产部。B：哦。我想我见过他。你呢？你也工作吗？A：是的，我是个时装设计师。我在家工作。B：那很不错嘛。Exercises-A填入适当的介词或冠词。A:Who do you work(1)?B:IBM.

38、A:Theyre(2)computers,arent they?B:Yes.Im(3)sales manager.What about you?A:I work(4)Balfour Co.B:So youre(5)the construction business?A:Thats right.Im(6)engineer.Exercises-B请用括号中的词或短语，翻译下列句子。1.你父亲做什么工作(谋生)?(for a living)2.我是搞软件开发的。(onthe“side)3.我以前没有这儿见过你。(see-around)4.约翰在一家计算机公司干了许多年了。(with,for year

39、s)5.我妻子在家工作。(from/at home)Translation1.在飞机上，甲乙两人邻座，他们交谈了起来。甲：你好，我叫罗斯。乙：很高兴认识你，我叫莎拉。甲：你做什么工作？乙：我是搞计算机的一程序设计。你呢，罗斯？甲：哦，我在一家贸易公司工作，在海运部。2.在公司餐厅里，甲乙在排队等候。甲：你好，我叫汤姆。乙：你好我叫玛丽。你在这儿工作吗？我以前没见过你。甲：我刚来这个公司，在销售部。乙：你在那儿干什么？甲：搞市场调研。你呢？乙：我在人事部，做秘书。Key to Exercises-A(1)for(2)in(3)a(4)with/for(5)in(6)anKey to Exerci

40、ses-B1.What does your father do for a living?2.Im on the software development side.3.1 havent seen you around before.4.John has been with a computer company for years.5.My wife works from/at home.Key to Translation1.A and B are seated next to each other on a plane.They start to talk.A:Hello,Im Rose.

41、B:Nice to meet you.Im Sarah.A:What do you do for a living?B:Im in computers-programming.What about you,Rose?A:Oh,I work for a trading company-in the Shipping Department.2.In the company canteen,A and B are waiting in a line.A:Hi,Im Tom.B:Hi,Im Mary.Do you work here?I havent seen you around before.A:

42、Ive just stated to work for the company.Im in the Sales Department.B:What do you do there?A:Im on the market research side.And you?B:Im working in the Personnel Department as a secretary.Unit 3First ContactSocial English 11.Listening When you meet someone for the first time and start up a conversati

43、on,it is important to find points of common interest so that the conversation can runsmoothly.Listen to the five dialogues on the tape.Decide if you think they aresuccessful(Y)or not(N)in making initial contact.Dialogue 1()Dialogue 2()Dialogue 3()Dialogue 4()Dialogue 5()Now listen again and note dow

44、n the answers to these questions.Dialogue 1:Has the visitor been to Japan before?Dialogue 2:Which hotel is the visitor staying in?Dialogue 3:What topic of common interest do they find?Dialogue 4:What topic of common interest do they find?Dialogue 5:What topic of common interest do they find?Listenin

45、g taskDialogue 1A:Is this your first trip to Japan?B:Yes,it is.A:Do you like it here?B:yes,it seems interesting.A:Would you like another drink?B:Thank you.Dialogue 2A:How was your trip?B:Fine,thanks.A:How do you find Tokyo?B:Very interesting.A:Which hotel are you staying in?B:The Sheraton.Dialogue 3

46、A:Is this your first trip to Japan?B:Yes,but hopefully not my last.A:Im pleased to hear that.Have you found time to see much?B:Well,I visited the gardens.A:Oh,are you interested in gardens?B:Actually,yes,ifs my hobby.A:Mine too.Dialogue 4A:Are you staying long?B:No,unfortunately only a couple of wee

47、ks.A:Business or pleasure?B:Business,Im afraid.My company is setting up an office here in Tbkyo.A:Really?Where is your company based?B:In Detroit,sort of north mid-west of the States.A:Yes,I know it.I visited it two years ago.B:Ahz really?.Dialogue 5A:I believe youre in fashion.B:Yes thats right-on

48、the design side.A:Thats a coincidence.My wife*s a fashion designer.B:Oh,Id like to meet her.A:You must come round to dinner one evening.B:That would be nice.A:Good,Ill fix it up later this week.2.Presentation Successful conversation depends on finding a topic both peoplecan easily talk about.One-way

49、 of reaching this point is to follow a number of stepsuntil a topic of common interest is found.A typical sequence might be:1.opening question2.immediate answer3.follow-up question4.immediate answer+additional comment5.next question or comment on topic of common interest6.Answer or further comment o

50、n topic of common interestNow look more closely at the typical sequence of conversation.2.1 Opening questionIs this your first trip to?How was your trip?2.2 Immediate answerYesz it is.Fine,thanks.2.3 Follow-up questionAre you staying long?Business or pleasure?2.4 Immediate answerNo.Business.Note:The