商务英语中级阅读练习题及解析.pdf

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1、Look at the statements below and the article about the development of future businessleaders on the opposite page.Which section of the article(A,B,C or D)does each statement(1-7)refer to?For each statement(1-7),mark one letter(A,B,C or D)on your Answer Sheet.You will need to use some of these letter

2、s more than once.1 Managers need to take action to convince high-flyers of their value to thefirm.2 Organisations need to look beyond the high-flyers they are currentlydeveloping.3 There is a concern that firms investing in training for high-flyers may notgain the benefits themselves.4 Managers need

3、 expert assistance from within their own firms in developinghigh-flyers.5 Firms currently identify high-flyers without the support of a guidancestrategy.6 Managers are frequently too busy to deal with the development of high-flyers.7 Firms who work hard on their reputation as an employer willinteres

4、thigh-flyers.The Stars of the FutureA Existing management research does not tell us much about how to find and develophigh-flyers,those people who have the potential to reach the top of an organisation.As a result,organisations are left to formulate their own systems.A more effectiveo v e r a l l p

5、o l i c y f o r d e v e l o p i ng f u t u r e l e a d e r s i s ne e d e d,w h i c h i s w h y t h e L o nd o nB u s i ne s s S c h o o l h a s l a u nc h e d t h e T o m o r r o w s L e a d e r s R e s e a r c h G r o u p (T L R G).T h e g r o u pc o nt a i ns r e p r e s e nt a t i v e s f r o m

6、20 f i r m s,a nd m e e t s r e g u l a r l y t o d i s c u s s t h el e a d e r s h i p d e v e l o p m e nt o f t h e o r g a ni s a t i o ns h i g h-f l y e r s.B T L R G r e c o g ni s e s j u s t h o w s i g ni f i c a nt l i ne m a na g e r s a r e i n t h e p r o c e s s o fl e a d e r s h i

7、p d e v e l o p m e nt.U nf o r t u na t e l y,w i t h t o d a y，s f l a t o r g a ni s a t i o ns,w h e r em a na g e r s h a v e f u nc t i o na l a s w e l l a s m a na g e r i a l r e s p o ns i b i l i t i e s,p e o p l e d e v e l o p m e nta l l t o o o f t e n f a l l s v i c t i m t o h e a

8、 v y w o r k l o a d s.O ne m a na g e r i n t h e r e s e a r c h g r o u pw a s u nc o nv i nc e d b y t h e l o g i c o f s e nd i ng h i s b e s t p e o p l e a w a y o n d e v e l o p m e nt c o u r s e s,o nl y t o s e e t h e m p o a c h e d b y a no t h e r d e p a r t m e nt o r,w o r s e s

9、 t i l l,a no t h e r f i r m.T h i sf e a r o f l o s i ng h i g h-f l y e r s r u ns d e e p i n t h e o r g a ni s a t i o ns t h a t m a k e u p t h e r e s e a r c hg r o u p.C T L R G a r g u e s t h a t t h e t a s k o f m a na g e m e nt i s no t ne c e s s a r i l y a b o u t e m p l o y e

10、er e t e nt i o n,b u t a b o u t c r e a t i ng 1 a t t r a c t i o n c e nt r e s.W e m u s t h e l p l i ne m a na g e r s t or e a l i s e t h a t i f t h e i r c o m p a ni e s a r e k no w n a s o ne s t h a t d e v e l o p t h e i r p e o p l e,t h e yw i l l h a v e a g r e a t e r a p p e a

11、 l t o h i g h-f l y e r s,J s a i d o ne a d v i s o r.F u r t h e r m o r e,s e l e c t i ngp e o p l e f o r,s a y,a l e a d e r s h i p d e v e l o p m e nt p r o g r a m m e i s a s i g n o f c o m m i t m e nt f r o mm a na g e m e nt t o a n i nd i v i d u a l.L o y a l t y c a n t h e n b e

12、m o r e e a s i l y d e m a nd e d i n r e t u r n.D T L R G h a s c o nc l u d e d t h a t a c o m p a ny s H R s p e c i a l i s t s ne e d t o t a k e a c t i o n a nde ng a g e w i t h l i ne m a na g e r s i nd i v i d u a l l y a b o u t t h e i r r o l e i n t h e d e v e l o p m e nt o fh i

13、g h-f l y e r s.I nd e e d,i n o r d e r t o b e ne f i t f u l l y f r o m t r a i ni ng h i g h-f l y e r s a s t h es e ni o r m a na g e r s o f t h e f u t u r e,f i r m s m u s t a c t u a l l y a d d r e s s t h e d e v e l o p m e nt o f a l lm a na g e r s w h o w i l l b e s u p p o r t i

14、ng t h e h i g h-f l y e r s.W i t h o u t t h i s,m a na g e r s w i l l no tb e i n a p o s i t i o n t o g i v e a p p r o p r i a t e a d v i c e.A nd w h e n e v e nt u a l l y t h e h i g h-f l y e r sd o m o v e o n,ne w o ne s w i l l b e ne e d e d t o r e p l a c e t h e m.T h e ne x t c h

15、 a l l e ng e w i l l b e t of i nd a ne w g e ne r a t i o n o f h i g h-f l y e r s.首先得搞明白的是这篇文章到底讲的什么。不用看具体内容，有两个地方直接告诉了。一个是题目说明的第一句话，另一个是正文的标题。从这两个地方就可以看出全文探讨的是公司未来接班人也就是潜力股的培养问题。A段讲了 T L R G 这个贯穿全文的研究组织诞生的原因：现行的研究满足不了需要，于是大多数公司只能自己探索发掘接班人的模式；（即第五题的答案）B 段讲了直属经理（l i ne m a na g e r s）对于发掘接班人的重要性（

16、真是干什么都要从基层抓起），以及经理们的,些疑虑；C段讲的是接班人问题对公司的重要性，并且应该让院线经理们明白这种重要性；D 段是针对前面列出的问题，提出的解决建议，什么专家协助等等。整篇文章分为四个部分，层层递进，有很强的逻辑性。空这样的文章来做阅读材料应该是相对容易把握的。题目解析：图中蓝色的线为答案潜伏的地方。7个 题 基本是将原文中的句子用另外的词语和句型表述出来，所以题干中的关键词都能在正文里找到与之匹配的，比如第四题题干里的e x p e r t 对应 D 段的 s p e c i a l i s t s,第六题的 t o o b u s y t o 对应于 B 段里的 h e a

17、 v y w o r k l o a d s,第七题的i nt e r e s t 对应于C段的a p p e a l o第一题说“经理们必须采取措施使潜力股们相信他们对公司的价值”，也就是要让潜力股们对公司忠诚，即 C 段说的 c r e a ti n g a ttr a c ti o n c e n tr e s”和 l o y a l ty。第二题说“组织必须把目光投向正在培养中的潜力股以外的地方”，即 D段最后两句话所说的寻找新一代的潜力股。第三题和B 段的最后一句话完全是一个意思：怕培养潜力股的投入收不回成本。第四题说开发潜力股，经理们需要在公司内部得到专家支持。答案是D 段的第一句

18、话：公司的人力资源专家需要采取行动。H R s p e c i a l i s ts 就是e x p e r t。第五题说公司现在没有在指导策略的支持下辨别潜力股。也就是说公司是依靠自己来发掘人才的。答案是A 段的第一句：现行的研究满足不了需要，所以公司只能形成自己的,套体系。第六题，经理们太忙了，无暇顾及潜力股的发展。答案是B 段的：U n f o r tun a te l y,wi thto d a y s f l a t o r g a n i s a ti o n s,wh e r e m a n a g e r s h a ve f un c ti o n a l a s we l

19、l a s m a n a g e r i a lr e s p o n s i b i l i ti e s,p e o p l e d e ve l o p m e n t a l l to o o f te n f a l l s vi c ti m to h e a vy wo r k l o a d s.。不幸落在了高工作负荷的人的肩上。高工作负荷，也就是to o b us y。第七题，看重作为雇主名声的公司可以吸引潜力股。答案是C段的这么一句：i f th e i rc o m p a n i e s a r e k n o wn a s o n e s th a t d e ve

20、 l o p th e i r p e o p l e,th e y wi l l h a ve a g r e a te r a p p e a lto h i g h-f l y e r s o 如果公司是以开发员工而著称的话，将会对潜力股产生更大的吸引。以开发员工而著称（k n o wn a s o n e s th a t d e ve l o p th e i r p e o p l e）,名声很好，也就是看重自己作为雇主的名声。疑似生词：1、l i n e m a n a g e r s 直属经理，业务经理2 f l a t o r g a n i z a ti o n 扁平化的组

21、织，即企也中的单层管理组织对应的单词h i e r a r c h y等级制的公司3 p o a c h v t.（侵入他人地界）偷猎（或捕鱼），水煮，剽窃，挖角e g:A r i va l f i r m p o a c h e d o ur b e s t c o m p ute r p r o g r a m m e r s.我公司的竞争对手把我们最好的计算机程序编制员挖走了。4、run s d e e p纯粹是想说一下那句著名的谚语：S ti l l wate r run s d e e p静水流深。5、f al l vi c ti m t o 成为。的受害者B 段中的原话：P e o

22、 pl e d e ve l o pm e n t al l to o o f te n f al l s vi c ti m to h e avy wo rk l o ad s.人员发展成为高负荷工作的受害者，也就是说经理们因为太忙而无暇顾及潜力股的培养，即第六题的答案。6、re te n ti o n 保留，在文中指留住员工。是风险管理中常见的专业名词。T h e se c re t o f suc c e ss i n e l e c tro n i c c o m m e rc e l i e s i n pl ac i n g a n e w e m ph asi s o n awe

23、 l l-e stab l i sh e d are a.T h at are a i s c usto m e r se rvi c e,wh i c h i s n o w th e o n l y po i n to f (1 9)b e twe e n a b usi n e ss an d th e b uyi n g pub l i c.T h e re are a n um b e r o f f ac to rs i n a re al-wo rl d sh o p th at(2 0)pe o pl e s pe rc e pti o n so f a b usi n e s

24、s:th e se (2 1)th e l o c ati o n an d th e appe aran c e o f th e pre m i se s,th e qual i tyan d th e pri c i n g o f th e m e rc h an d i se o r se rvi c e sJ an d th e b e h avi o ur o f th e staf f.H o we ve r,i f a c o m pan y i s tryi n g to m ak e a g o o d i m pre ssi o n wi th o n l i n ec

25、 usto m e rs,m o st o f th e se f ac to rs d o n o t(2 2)a part.I n th e (2 3)o f th e se f ac to rs,th e way c usto m e rs are (2 4)wh e n th e y h ave a re aso n to c al l h as a f un d am e n tal e f f e c to n a c o m pan y*s ab i l i ty to re tai n th e m as c usto m e rs.E ve n m o re th an re

26、 g ul ar te l e ph o n eo r i n-pe rso n c usto m e rs,we b c usto m e rs are i m pati e n t,e asi l y f rustrate d an d al waysc o n sc i o us th at th e y h ave o th e r pl ac e s wh e re th e y c an (2 5)th e i r b usi n e ss.P re ve n ti n gth e m f ro m d o i n g th at m e an s m e e ti n g th

27、e m o n th e i r o wn(2 6)an d pro vi d i n g th e m wi th wh atth e y wan t.T h i s n e c e ssi ty,i n(2 7),m e an s th at c o m pan i e s th at se l l o ve r th e n e t m ust g e tb ac k-e n d f un c ti o n s ri g h t.I m po si n g(2 8)re qui re m e n ts o n c usto m e rs wi l l n o t wo rk;ab usi

28、 n e ss th at(2 9)o n c usto m e rs e m ai l i n g f o r assi stan c e i n ste ad o f usi n g th e ph o n e,f o r e xam pl e,wi l l l o se re pe at c usto m.I f th e ph o n e i s use d,i t m ust b e an swe re d (3 0),an d th e staf f sh o ul d l o o k f o rways o f h e l pi n g e ve n th e m o st aw

29、k ward c usto m e rs(3 1),as i s m o re usual,tryi n g to f i n dso m e(3 2)to b l am e th e c usto m e r f o r an y pro b l e m.A n i m po rtan t,f i n al po i n t i s th at i t i s vi tal th at al l ad d re sse s,we b l i n k s an dph o n e n um b e rs wo rk pro pe rl y an d e f f i c i e n tl y.T

30、 h i s o ug h t to (3 3)wi th o utsayi n g.E xpe ri e n c e,h o we ve r,sh o ws th at i t d o e s n o t.1 9 A re l ati o n sh i p B asso c i ati o n C.m e e ti n g D c o n tac t2 0、A f o rc e B d e te rm i n e C d e c i d e D f i x21 A enclose B consist C include D contain22、A get B run C play D hav

31、e23 A absence B lack C need D scarcity24、A cared B treated C dealt D considered25、A deliver B bring C move D take26、A policies B standards C terms D conditions27 A turn B sequence C line D order28、A dense B rigid C deep D solid29、A demands B insists C expects D instructs30、A punctually B precisely C

32、 promptly D presently31、A apart from B other than C except for D rather than32 A case B excuse C fault D purpose33 A do B make C go D come我个人认为，完形填空这种题型属于BEC阅读里相对不容易把握的。其他几个部分多参照原文就能找到答案，而完形填空的答案有的时候靠分析是得不出结果的，因为会考到一些固定用法，而且是商务英语里的固定用法。固定用法一时半会是无法积累的。要想做好BEC里的完形填空，-是要掌握一定的解题技巧（比如排除法和猜题），二是要培养商务英语的感觉

33、。感觉的培养也有两种途径，一个是多读原版商业英语文章，另一个就是把历年BEC真题里的完形填空原文填上空缺的单词反复朗读。这篇名为 电子商务成功秘诀的文章主要分析了从事电子商务必须考虑的几个factor。重点考虑的是如何服务客户，不是在线的，而是电话。19 题首先考的就是一个固定的商务英语用法。Point of contact,接触点。商业词典的解释：Person or a department serving as the coordinator or focal point of an activityor program.英文 WIKI 的解释：A point of contact(POC

34、,also single point of contactor SPOC)is the identification of,and means of communication with,person(s)andorganizations(s)associated with the resource(s).26题，on ones own terms,根据某人自己的主张。联系此句上下文，是说电子商务的客户不好伺候，得按照他们的意思来提供他们想要的。所以后面的28题应该选择rigid,僵硬的。意思是不能把一些僵硬的要求强加在客户的身上。27题，in turn相应的;in sequence按顺序，依

35、次；in line成-直 线；in order整齐，秩序井然。31题，后面的as is more usual是插入语，在这里完全可以忽略不计，联系整个句子的意思。是说员工应该想办法对付哪怕是最难对付的客户，而不是找借口去指责客户。所以应选 rather than(而不是)apart from 相当于 except for,除了外(都)，other than相当于except,除以外。32题，理解了上下文，应该选excuse。与 fault相关的短语是find fault with33题,go without saying固定用法,不言而喻的意思。A.Gianluca Tramcere,Sili

36、ca SystemsAn outsourced IT service is never a fully independent entity.It is tied to thehome companys previous and continuing systems of working.But despite the addedresponsibility of managing new ways of working,many businesses ignore theintegration process.They fail to establish contracts that def

37、ine the ways in whichthe two companies will work alongside one another,and focus solely on thetechnological aspects of service delivery.B.Kevin Rayner,DomolaBusinesses need to build integration competency centres dedicated to managingthe integration effort.It is critical to have an individual in cha

38、rge to check thatthe external and internal business operations work together.Although companiesoften think of outsourcing as a way of getting rid of people and assets,they needto remember that,at the same time,outsourcing involves gaining people.Becausethere is a new operation being carried out in a

39、 different way outside of the homebusiness,this creates a training element.C.Clayton Locke,Digital SolutionsCommunication is the key to success,and outsourcing to other regions orcountries can lead to a range of problems.For any such initiative,it is necessaryto create a team where there is good,ope

40、n communication and a clear understandingof objectives and incentives.Bringing people to the home location from theoutsourced centre is necessary,since it can aid understanding of the complexitiesof the existing system.To integrate efficiently,outsourcing personnel have to talkto the home companyJ s

41、 executives and users to understand their experiences.D.Kim Noon,J G TechOne way to avoid the difficulties of integration is to create a joint-venturecompany with the outsourcer.Thus,a company can swap its assets for a share of thepro f i t s.Y e t j o i n t v e n t u re s b ri n g po t e n t i a l

42、t ro u b l e s,a n d c o m pa n i e s s h o u l d b ec a re f u l n o t t o l o s e s i g h t o f t h e o ri g i n a l ra t i o n a l e f o r o u t s o u rc i n g:t o g a i n c o s te f f i c i e n c i e s a n d qu a l i t y o f s e rv i c e i n a n a re a t h a t f o r s o m e re a s o n c o u l d

43、n o t b ec a rri e d o u t e n t i re l y i n-h o u s e.T h e c o m pl e x i t i e s a n d c o s t s o f a j o i n t-v e n t u rei n i t i a t i v e s h o u l d n o t b e u n d e re s t i m a t e d.这篇文章讲的是外购(o u t s o u rc i n g),分别有四位专家就这个问题给出了自己的看法。A段的专家强调建立合同的重要性，B 段专家认为要派专人负责，C段专家讲外派人员和本公司之间要有一个

44、互动，D 段专家讲如果与外包商(o u t s o u rc e r)组成联合企业的话可能带来的一系列问题。如果对文章有个大概、基本的了解，很多题目不用细看就可以得出结论。第一题的答案稍微有些隐晦，在 B段的最后一句。B e c a u s e t h e re i s a n e w o pe ra t i o nb e i n g c a rri e d o u t i n a d i f f e re n t wa y o u t s i d e o f t h e h o m e b u s i n e s s,t h i s c re a t e s at ra i n i n g

45、e l e m e n t.因为新的操作是在本公司以外的地方以一种新的方式被执行，所以产生了培训成分。这里的t ra i n i n g 对应第一题的 t e a c h s k i l l s t o e m pl o y e e s”。第二题的答案在 D 段中间:c o m pa n i e s s h o u l d b e c a re f u l n o t t o l o s e s i g h t o f t h eo ri g i n a l ra t i o n a l e f o r o u t s o u rc i n g.这里的ra t i o n a l e 是基本原

46、理、根本原因的意思。第三题的答案在A段，非常明显的 e s t a b l i s h c o n t ra c t s o第四段的答案是 C 段的最后一句话，o u t s o u rc i n g pe rs o n n e l h a v e t o t a l k t o t h e h o m ec o m pa n y，s e x e c u t i v e s a n d u s e rs t o u n d e rs t a n d t h e i r e x pe ri e n c e s.这里的 t a l k t o 对应 a d d re s s,向谈话。第四题的意思是

47、“说明在远址工作的外购人员的事情”，也就是C段最后句说的外购人员向公司汇报他们的经历。第五段的答案在 B 段,相当明显：I t i s c ri ti c a l to h a ve a n i n d i vi d ua l i n c h a rg eto c h e c k th a t th e e x te rn a l a n d i n te rn a l b us i n e s s o p e ra ti o n s w o rk to g e th e ro 需要派专人负责i n te g ra ti o n o第六题说“外派人员要熟悉自身工作的不同细节”，对应C 段 的

48、c re a te a te a m w h e reth e re i s a c l e a r un d e rs ta n d i n g o f o b j e c ti ve s a n d i n c e n ti ve s.打造个对目标和动机都有清晰理解的团队。第七题稍微绕一点。题目里的a n a te rn a ti ve to o uts o urc i n g”指的是D段里的“c re a tea j o i n t-ve n ture c o m p a n y w i th th e o uts o urc e r，建立一个联合企业。D 段里的专家一直在强调联合企业的

49、麻烦和复杂性(j o i n t ve n ture s b ri n g p o te n ti a l tro ub l e s),所以是正确答案。四T h e b e s t p e rs o n f o r th e j o bE m p l o y e e s c a n m a k e a b us i n e s s s uc c e e d o r f a i l,s o th e p e o p l e w h o c h o o s e th e m h a vea vi ta l ro l e to p l a y.E m p l o y e e s a re a c o

50、 m p a n y s n e w i d e a s,i ts p ub l i c f a c e a n d i ts m a i n a s s e t.H i ri n gth e ri g h t p e o p l e i s th e re f o re a s i g n i f i c a n t f a c to r i n a c o m p a n y s s uc c e s s.(0)G I fth e h um a n re s o urc e s d e p a rtm e n t m a k e s m i s ta k e s w i th h i ri