民航服务英语.ppt

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1、Unit 2 Dialogue Practice 杨召玉杨召玉Practice 2:dialogue practiceWarming-upPractice 1:words&expressionContents1-24 2-233-22 4-215-20 6-197-18 8-179-16 10-15 11-14 12-13换座位 Q1:What kinds of questions will check-in agent ask at the airport?-(问候问候)Greetings;(身份证，护照身份证，护照)Can/May I have your ID card and ticke

2、ts?(行李托运行李托运)How many bags do you have?Warming-up请在此输入您的标题Q2:What kinds of information would a passenger inquire at the check-in counter?-seating preference(座位选择座位选择);flight or destination information;upgrades(升舱升舱);checked luggage(行李行李托托 运运).Teaching Objectivesto let Students to handle the simple d

3、ialogue by using the expressions in Unit 2Practice 1terminal buildingcheck-in checked baggagedaily necessitybaggage allawancedestinationboarding card/passCheck-in counter 航站楼航站楼航站楼航站楼办理登机手续办理登机手续办理登机手续办理登机手续托运行李托运行李托运行李托运行李日常必需品日常必需品日常必需品日常必需品携带行李允许量携带行李允许量携带行李允许量携带行李允许量目的地目的地目的地目的地登机牌登机牌登机牌登机牌值机柜台值

4、机柜台值机柜台值机柜台Practice 2CI:Good afternoon,sir.J:Hi,can we check-in for our Air China flight here?CI:Yes,you are in the right place.May I have your name,sir?J:Im John Smith and this is my family.CI:OK,Can I have your passports and tickets please?J:Here you areHomeworkPractice the dialogue and recite the useful expression about check-in process.Thanks&Suggestions!