汽车服务与营销英语服务英语课件.ppt

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1、EnglishforAutomobileServiceandMarketing高等职业教育模具设计与制造专业“双证课程”培养方案规划教材Contents Unit 4 Unit 3 Unit 2 234Unit 1 1 Unit 8 Unit 7 Unit 6 678 Unit 5 512345Put in UsePractical ReadingWorkplace Speaking and ListeningWorkplace Project Simulated WritingUnit16Career SalonWorkplaceSpeakingandListeningSpeakingWor

2、kplacesituation1Introductions of Types of CarsSample Dealer:Hello,Mr.Smith.Welcome to our company.Customer:Thank you,Mr.Wang.Dealer:Here is our exhibition hall.Customer:You certainly have got a large collection of sample models of cars here.Dealer:Yes.Our cars are in various sizes and of very good q

3、uality too.Customer:Ah,very nice indeed.Dealer:Now we are producing a wide range of cars.Customer:Your products are also of special interest to me.Shall we talk about it tomorrow?Dealer:With pleasure.Unit1Task1Imagine you work as a salesman and youll introduce your products at the Auto Exhibition.Fo

4、llow the sample to make conversation with your customer.Tips for speaking:The cars are the latest models.The salesman should introduce the cars features to the customer.Keep the sample for two days.Unit1Task 2 Imagine you are a dealership assistant and your partner is a foreign customer.The followin

5、g pictures are the car engines at the Auto Exhibition.Introduce them to the customer.Unit11.V8,350CID 2.V6,262CID 3.V8,318CID 4.V8,318CIDDescription:V8,350 CID RebuiltEnginePartNumber:CHV-350RLB-5EngineSize:,350CIDEngineType:V8FuelType:GasolineFuelDelivery:FuelInjectionDescription:V6,262 CID Rebuilt

6、EnginePartNumber:GMC-262RLB-1EngineSize:,262CIDEngineType：V6FuelType:GasolineFuelDelivery:FuelInjectionDescription:V8,318 CID RebuiltEnginePartNumber:MOP-318RLB-1EngineSize:,318CIDEngineType:V8FuelType:CNGFuelDelivery:FuelInjectionDescription:V8,318 CID RebuiltEnginePartNumber:MOP-318RLBEngineSize:,

7、318CIDEngineType:V8FuelType:GasolineFuelDelivery:FuelInjectionUnit1Task3Complete the following conversation by filling in the blanks.Customer:Wow,whatawonderfulcar!Salesman:Howabout_(开这台车试驾)?Customer:Ok.Iwouldenjoydrivingthiscar.Salesman:HaveyougotyourDriversLicense?Customer:Yes,_(当然了).Salesman:Grea

8、t!Pleasefastenyourseatbelt,andwellshowyoutheway.Customer:Iwantto_(在公路上开车).Salesman:Takealeftatthenextsignaltoenterthefreeway.Customer:Thiscarhasanicesmoothride.Salesman:_(希望您喜欢这部车).takingthiscaroutforadriveofcoursedrivedownthehighwayWishyoutolovethiscarUnit1SpeakingWorkplacesituation2Test DrivingTas

9、k4 Listen to a dialogue between a sales assistant and a customer,and then answer the following questions.1.Why does the customer come here?2.What does the salesman do for the customer?3.What does the customer need if he is going to test drive the car?4.What does the salesman ask the customer to do d

10、uring test driving?5.What does the customer pay attention to during test driving?Becausehewantstohavealookatthecar.Thesalesmanasksthecustomerifhedliketotestdrive.DriversLicenseandProofofInsurance.Dontforgettofastenyourseatbelt!Dontexceedthespeedlimit!Unit1Task 5 Listen to a speech about the Electric

11、 Sport Cars and fill in the blanks.A car engine is also known as an internal combustion engine,and is designed to create the power necessary to move the vehicle.There have been many improvements on the design to _ efficiency and power,but the car engine is really a very simple device.To understand h

12、ow a car engine works,picture a windmill(风车).The arms of the windmill _ by the force of the wind.As the wind moves the arms,the windmill _ power that can be used to move heavy grinding stones or generate electricity.The car engine works in a very _.Instead of wind,a small,controlled explosion forces

13、 the piston of the engine _.improvearemovedcreatessimilarwaytomoveUnit1PassageADifferentTypesofCarsCarscanbebroadlycategorizedintovarioustypesonthebasisoftheirshape,size,mechanicalspecifications,performance,etc.Hereisalistofthemostpopulartypesofcarsthatareseenonthestreetsthesedays.Convertibles:These

14、smallcarswithasportylooknice,typicallyfeaturearoof which can be either folded or detached.Although most convertibles aretwo seaters and two doors four seaters or four door convertibles are alsoavailable(Figure1-1).PracticalReadingCoupes:These are small two door cars,sporting a roofthat is inclined t

15、owards the rear.These are shortenedversions of sedans,and you can experience the issue ofcrampingincoupes,especiallywhenyoutrytogetintothebackseat(Figure1-2).Hatchbacks:Hatchbacks are the enoughcargo space and a large door to tuck in yourentire luggage.The cargo space of thesemediumsizedcarsisaccess

16、iblefromtherearseat,as opposed to the separate trunk insedans(Figure1-3).Unit1Sedans:These cars range from mid-sized to large models,and typicallyfeaturetworowsofseats.Thelatestinclusiontothiscartype,luxurysedanshaveredefinedthetermluxuriousridetoagreatextent(Figure1-4).Minivans:These mid-sized cars

17、 provideample space for passengers,as well as cargotransportation.Someofthesemulti-utilityvehicles(MUVs)are four wheel drives,while some offerseatswhichcanbefolded(Figure1-5).Sports Cars:These are power packed two seater cars,which are designed to derive the maximum fun of a speedyride.Theirremarkab

18、lefeaturesincludeapowerfulengineandsmoothlooks,basedonthelawsofaerodynamics.Theymayseemtobeabitexpensive(Figure1-6).Sport-utility Vehicles(SUV):These cars aredesignedforregularroadsaswellasoff-roadland.ThefeaturesofSUVsincludeexceptionalgroundclearance,four-wheeldriveandruggedstyling(Figure1-7).Unit

19、1StationWagons:Thesefourdoorpassengercarsfeaturearelativelylongroofandanenoughcargoareaintherear.Thoughtheircargospaceisquitelesswhencomparedwithminivans,onecantignorethefactthatitspassengerspaceisequaltosedans.Thefour-doorvehiclealsofeaturesatailgateopeningwitheasyloadingandunloadingofcargo(Figure1

20、-8).Eachtypehasitsownprosandcons,whichhavetobekeptinmindbeforebuyingacar.Dependingonyourrequirement,youcanchooseacarthatsuitsyourneedsthebest.Unit1Notes1.Hereisalistofthemostpopulartypesofcarsthatareseenonthestreetsthesedays.本句为倒装句。句中的主语alistofthemostpopulartypesofcars；而由that引导出的定语从句修饰cars。本句可译为：这里列

21、举出一些在街上常见的、最受欢迎的汽车类型。2.Thoughtheircargospaceisquitelesswhencomparedwithminivans,onecantignorethefactthatitspassengerspaceisequaltosedans.本句为让步状语从句。在从句中又套有一个省略的时间状语从句when。本句可译为：比起小型货车，虽然它们的货物空间很少，但一个不能忽视的事实是：它的乘客空间与轿车相等同。Unit1NewWordsbroadbr:dadj.宽的,阔的,广泛的categorizektiraizv.加以类别,分类sportysp:tiadj.像运动家

22、的specification,spesifikeinn.规格performancepf:mnsn.性能，履行convertibleknv:tbln.敞篷车foldfuldvt.折叠detachedditttadj.分开的,分离的seatersi:tn.有.座位之交通工具coupeku:pn.双座轿车roofru:fn.屋顶,房顶,顶rearrin.后面,背后,后方versionv:nn.版本，形式sedansidnn.私家轿车crampingkrmpin.图象压缩hatchbackhtbkn.斜背式轿车cargok:un.货物featurefi:tn.特色luxurylkrin.奢侈,华贵re

23、define,ri:difainvt.重新定义luxuriouslkzjurisadj.奢侈的,豪华的minivanminivnn.小型货车transporttrnsp:tn.运输maximummksimmadj.最多的aerodynamics,rudainmiks n.空气动力学,气体力学off-roadfrudadj.越野的exceptionaliksepnladj.异常的ruggedridadj.高低不平的,崎岖的ignorein:vt.不理睬,忽视tailgateteileitn.(卡车)后挡板Unit1PhrasesandExpressionsonthebasisof以为基础cate

24、gorizeinto归纳，划分backseat后座cargospace货仓，载货空间tuckin尽情吃mediumsize中型尺寸toagreatextent很大程度上,非常cargotransport货物运输multi-utilityvehicles(MUVs)多用途车sportscar跑车asopposedto与截然相反basedon基于，依据sport-utilityvehicle(SUVs)多用途跑车groundclearance离地净高four-wheeldrive四轮驱动stationwagon旅行车，客货两用comparewith与比较prosandcons正反两面keepinm

25、ind记住Unit1ExerciseTask6Mark the following statements with T(True)or F(False)according to the passage.1.Nowadays,carscanbewidelyclassifiedintoallkindsoftypes.2.Mostconvertiblesmaybeonlytwoseatersandtwodoors.3.Ahatchbackisakindoftruckwiththeenoughcargospace.4.Sportscarsareusuallydesignedtoobtainthemos

26、tfunofaspeedyride.5.Sport-utilityvehiclesaremainlydesignedforoff-roadareas.FTTFTUnit1ExerciseTask7Translate the following phrases into Chinese or English.1.stationwagon_2._中型尺寸3.cargospace_4._多用途车5.four-wheeldrive_6._货物运输7.backseat_8._离地净高旅行车mediumsize载货空间multi-utilityvehicles(MUVs)四轮驱动cargotranspor

27、t后座groundclearanceUnit1PassageBCarEngineStructureA typical automobile engine consists of cylinder block,cylinder head,camshaft,valves,spark plug,piston and piston rings,connecting rod,crankshaft，flywheelandoilpan(Figure1-9).Unit1CylinderBlock：Cylinderblockorengineblockisasinglemachinedcastingunit.It

28、containsthecylindersandthewatercoolantandlubricantpassages.Soitisacomplicatedpartattheheartofanengine.Cylinder head：A cylinder head is a casting generally made from iron oraluminum that holds the valves,valve springs and one or two camshafts.Thecylinder head has machined surfaces to provide a precis

29、ion fit to mate parts.Inlinefour-andsix-cylinderengineshaveonecylinderhead.V6andV8engineshavetwocylinderheads.Camshaft：Thekeypartsofanycamshaftarethelobes.Asthecamshaftspins,thelobesopenandclosetheintakeandexhaustvalvesintimewiththemotionofthepiston.Itturnsoutthatthereisadirectrelationshipbetweenthe

30、shape of the cam lobes and the way the engine performs in different speedranges.Valves：Thereareintakevalvesandexhaustvalves.Ontheintakeside,theintakevalveopenswhichletsthefuel-airmixtureintothecombustionchamber.Whenitcloses,theair-fuelmixtureiscompressedandignitedbythesparkplug.Thentheexhaustgasexit

31、sthecylinderwhentheexhaustvalveopens.Unit1Spark plug：A spark plug is an electrical device that fits into the cylinderhead of some internal combustion engines and ignites compressed air-fuelmixture by means of an electric spark.Spark plugs have an insulated centerelectrodewhichisconnectedbyaheavilyin

32、sulatedwiretoanignitioncoilontheoutside.Piston and piston rings：Piston transforms the energy of the expandinggassesintomechanicalenergy.Thepistonisacylindricalshapedhollowpartthatmovesupanddowninsidetheenginecylinder.Mostenginepistonshavethreerings:thetoptwoarecompressionringsandthelowerringisoilcon

33、trolring,andtheirfunctionasthesealbetweenthepistonandthecylinderwall.Connection rod：In a reciprocating pistion engine,the connecting rodconnectsthepistiontothecrankshaft.Thesmallendattachestothepistonpinorwristpin,whichiscurrentlymostoftenpressfitintotheconnectingrod.Thebigendconnectstocrankshaft.Cr

34、ankshaft：Thecrankshaft,heldintheengineblock,convertstheupanddownmotionofthepistonsintoarotarymotion.Itprovidestheturningmotionforthewheels.Thereareusuallythreejournalsinafourcylinderengine.Unit1Flywheel：Aflywheelisarotatingdisclocatedononeendofthecrankshaftand serves three purposes.First,through its

35、 inertia,it reduces vibration bysmoothingoutthepowerstroke.Second,itismountingsurfaceusedtobolttheengineuptoitsload.Third,ithasgearteetharounditsperimeterthatallowthestartingmotorstoengagetheengine.Oilpan：Oilpansareamajorenginecoolingsystemparts.Theyareusuallyconstructed of thin steel.When an engine

36、 is not running or at rest,oil panscollectstheoilasitflowsdownfromthesidesofthecrankcase.Unit1NewWordsstructurestrktn.结构，构造camshaftkm:ftn.凸轮轴flywheelflaiwi:ln.调速轮crankshaftkrk,:ftn.曲轴，机轴castingk:stin.铸件，铸造lubricantlu:brikntn.滑润剂passagepsidn.通道，通路complicatedkmplikeitidadj.复杂的aluminumlju:minmn.铝mateme

37、itvt.使配对,使一致lobelubn.圆形突出部shapeeipn.外形，形状camkmn.凸轮rangereindn.范围intakeinteikn.进气管pistonpistnn.活塞combustionkmbstnn.燃烧chamberteimbn.室mixturemikstn.混合，混合物，混合剂compresskmpresvt.压缩igniteinaitv.点火,点燃insulateinsjuleitvt.使绝缘，隔离transformtrnsf:mvt.转换,改变sealsi:lvt.封,密封reciprocatingrisiprkeitiadj.往复的journald:nln

38、.轴颈rotateruteitv.(使)旋转inertiain:in.惯性vibrationvaibreinn.振动,颤动perimeterprimitn.周长crankcasekrkn.曲柄轴箱Unit1PhrasesandExpressionscylinderblock汽缸体cylinderhead汽缸盖sparkplug火花塞pistonring活塞环connectingrod连杆oilpan油盘castingunit铸锭设备watercoolant冷却水bemadefrom由构成intakevalve进气阀combustionchamber燃烧室exhaustgas废气electric

39、aldevice电气装置fitinto适合internalcombustionengine内燃发动机bymeansof用，借助electricspark电火花ignitioncoil点火线圈mechanicalenergy机械能compressionring活塞平环oilcontrolring护油环cylinderwall缸壁attachto依附bigend连杆头upanddown上下地fourcylinderengine四缸发动机rotatingdisc转盘smoothout使平滑powerstroke动力冲程boltup闩住turningmotion旋转运动startingmotor启动马

40、达gearteeth齿轮齿atrest静止flowdown向下流Unit1Task 8 Abbreviations are very useful in practical work.Read them and then translate them into corresponding Chinese terms.Exercise1.BPBrakePower_2.BOPMVBrakePowerModulatorValve_3.BCBrakeCylinder_4.BHPBrakeHorsepower_5.BMEPBrakeMeanEffectivePressure_6.BMCBrakeMast

41、erCylinder_(发动机)制动功率制动压力调制器阀(制动系)制动缸(发动机)制动马力(发动机)平均有效(制动)压力制动主缸(总泵)Unit1A B1.A.奥迪卡特罗(QUATTRO)2.B.迈巴赫(MAYBCH)3.C.大众(VOLKSWAGENEWERK)4.D.保时捷(PORSCHE)5.E.猛狮(MAN)Task 9 The following are some expressions for the famous brands(Germany Motors Corp.).Match the following brands in Column A with their Chine

42、se equivalents in Column B.ExerciseCGAHIUnit1Task 9 The following are some expressions for the famous brands(Germany Motors Corp.).Match the following brands in Column A with their Chinese equivalents in Column B.Exercise6.F.尼奥普兰(NEOPLAN)7.G.奥迪(AUDI)8.H.欧宝(OPEL)9.奔驰(BENZ)10.J.宝马(BMW)JBDEFUnit1Task10

43、The following is the structure of the car engine.Match the step in Column A with those equivalents in Column B.ExerciseUnit1A B1.Alternator A.风扇皮带2.Coolingfan B.油盘3.Pulley C.交流发电机4.Fanbelt D.空调压缩机5.Oildrainplug E.冷却扇6.Oilpan F.火花塞缆线7.Airconditionercompressor G.皮带轮8.Flywheel H.放油塞9.Exhaustmanifold真空隔

44、膜10.Sparkplugcable J.飞轮11.Cylinderheadcover K.排气管12.Vacuumdiaphragm L.分电器盖13.Distributorcap M.汽缸盖CarEngineDiagramCEGAHBDJKFMILUnit1The following is a sample showing the structure of the automobile.PutinUseUnit1English Terms Explanations Chinese1.AnatomyofanautomobileRoadvehiclethatisusedfortransport

45、ingpeople.汽车解剖图2.Trunk Placeforstowingbaggage.后备箱3.Taillight Rearlight.尾灯4.Sparewheel Wheelofacarusedtoreplaceadamagedwheel.备用轮胎5.WheelRoundobjectthatturnsaroundacentralaxelandallowsthecartoadvance.车轮6.TransmissionAutomobileapparatusthattransmitsmechanicalpowertothewheels.变速器7.Muffler Deviceusedtore

46、duceenginenoise.消声器8.LineshaftAxleonwhichmechanicalpoweristransmittedtothewheels.传动轴9.BodysidemoldingDecorativemoldingonthesideofacar.车身侧部装饰条10.DiskbrakeMechanismthatslowsandstopsacarbyfriction,bypressingadiskagainsttheaxelofawheel.盘式制动器Unit111.OilfilterDevicethatremovesimpuritiesfromoilpassingthrou

47、ghit.机油过滤器12.Alternator Generatorthatproducesanalternatingcurrent.交流发电机13.Radiator Apparatusthatcoolsthemotor.散热器14.Distributor Casethatisusedtofirethecylinders.分电器15.Battery Devicethatgenerateselectriccurrent.蓄电池16.AirfilterDevicethatremoveimpuritiesfromairpassingtroughit.空气滤清器17.WindshieldwasherLi

48、quidusedtocleanthewindows.挡风玻璃清洗器18.SteeringwheelDeviceusedtohandleacarinconjunctionwithsteeringandgearsystems.方向盘19.WindshieldwiperMovabledevice,madepartlyofrubber,thatwipesthewindshieldandrearwindowofacar.风挡刮雨器Unit120.SeatTypeofarmchairinthepassengercompartmentofacar.座椅21.Windowframe Borderarounda

49、window.窗框22.RearviewmirrorInsidemirrorusedforlookingbackward.后视镜Unit11._2._3._ExerciseTask11The following is a flowchart of quick guide to buying a new car.Fill in the blanks with the appropriate information given below.Pick-uptruckConvertibleTrucktrailHatchbackFour-doorsedanSportcarTanktruckVanFour

50、-doorsedanHatchback SportcarUnit14._5._6._7._8._ExerciseConvertible Van Pick-uptruckTrucktrail TanktruckUnit1As a salesman or saleswoman,you have much more work to do,including vehicle request form,information collection,market survey,data analysis etc.WorkplaceProjectUnit1ExerciseTask12Work in grou