2023年英语投诉信.docx

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1、2023年英语投诉信 投诉信1 01年12月 Directions: This part is to test your ability to do practical writing.You are required to write a letter of complaint according to the information given in Chinese below.Remember to write the letter on the Translation/Composition Sheet. 假设你叫王兰，上个月去广州出差时，在一家商店买了一架照相机，并在广州拍了一些照片

2、。回家后将胶卷冲洗出来，却发现什么也没照上，因此非常恼火。今天（）12月23日）给商店写信投诉，并寄回相机，坚决要求退款。 Words for reference：出差 be on busine; 冲洗develop; 退款refund。 Dear Sir or Madam, I am writing the letter to complain the camera I bought from your store last month when I was on busine in Guangzhou.There I took some pictures, yet, when I had

3、it developed after I got home, I found no pictures printed at all.I feel very frustrated about it. I have posted the camera back to you and strongly insist that you refund me as soon as poible. Yours sincerely,Wang Lan 亲爱先生/女士： 上个月我去广州出差时在你们店购买了一架照相机，我写这封信是为了就此向您表达我的不满。我在广州照了些相片，回家后将胶卷冲洗出来，却发现什么也没照上

4、。我感到非常恼火。 我已将相机寄回贵店，请您尽快将货款退还给我。 真挚的：王兰 投诉信2 Directions: This part is to test your ability to do practical writing.You are required to write a letter of complaint according to the information given in Chinese below.Remember to write the letter on the Translation/Composition Sheet. 假设你叫Guo Li。你发现上个月的

5、电话单不对劲，于是打电话去当地邮政局的客服部门咨询；然而接电话的人态度非常恶劣。请撰写一封投诉信给邮政局经理，解释清楚情况，要求对方致歉，并提出改进建议。 Words for reference: 电话单 telephone bill Dear Sir, I am writing to let you know the terrible attitude of one of your staff members. I received my telephone bill for the previous month from you and thought there were some er

6、rors in calculation.However, when I called your Complaints Department, the girl who answered my phone was very rude. I would like to suggest that the girl should be disciplined, and instructed on the proper way to deal with clients.And I hope she can make formal apology to me. An early response will

7、 be appreciated. Yours Sincerely,Guo Li 亲爱的先生： 我写这封信是为了让您知道你们一个员工恶劣的服务态度。 我收到你们上个月的话费单后发现有些计算错误，但当我打电话询问客服部门时，接电话的女孩态度非常粗鲁。 我建议对这个女孩进行惩罚，另外告诉她该如何对待客户。我希望她能向我正式道歉。请早日回复。 真挚的：郭力 投诉信3 Directions: This part is to test your ability to do practical writing.You are required to write a letter of complaint a

8、ccording to the information given in Chinese below.Remember to write the letter on the Translation/Composition Sheet. 假设你叫Chen Xin，你回家后发现在超市里买的T恤质量有很大的问题,而且洗时有严重的退色现象。请撰写一封投诉信给该家超市，说出你的问题，并且要求退还购买T恤的金额。 Words for reference: 退色 fade;退款 refund Dear Sir/Madam, I am writing to expre my diatisfaction wit

9、h the T-shirt I bought in your supermarket.The main problem I found is that the T-shirt is of extremely low quality.Moreover, the colors faded seriously after being washed in the washing machine.I would like to have the T-shirt refunded. I would be very grateful if you consider this request at your earliest convenience, and I look forward to hearing from you soon. Yours sincerely,Chen Xin 亲爱的先生/女士： 我在贵超市买了一件T恤，我写这封信是为了就此向您表达不满。 主要问题是，我发现这件T-恤质量不好；而且，衣服在洗衣机里洗涤后有严重的退色现象。我想请求退款。 请您方便时考虑我的要求，我将不胜感激。盼速回信。 真挚的：陈昕 真挚的：赵琳 英语投诉信英语投诉信 投诉信英文 英语投诉信英语投诉信 英语投诉信 英语投诉信 英语投诉信 英语投诉信 英语投诉信 英语投诉信 英语投诉信和 英语作文投诉信