2022年工商银行行长个人年终工作总结 .pdf

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1、工商?银行?行长?个人?年终?工作?总结?_?_?_?_?_?_?_?_?_?_?_?_?_?_?_?_?_?_?_?_?_?_?_?_?_?_?_?_?_?_?_?_?_?_?_?_?_?_?_?_?_?_?_?_?_?工?商银?行行?长个?人年?终工?作总?结给?大家?带来?温暖?了，?工商?银行?行长?个人?年终?工作?总结?希望?新的?一年?大家?更加?快乐?幸福?，我?给大?家拜?早年?。2?01?7 年?，营?业部?在上?级行?和支?行党?委、?行长?室的?正确?领导?下，?以凝?聚人?心为?动力?，以?创新?服务?为抓?手，?大胆?管理?，求?真务?实。?圆满?完成?了支?行所?

2、赋予?的各?项任?务，?对公?存款?时点?万?元，?比年?初净?增?万元?，日?均存?款?万元?，储?蓄存?款净?增?万元?。现?就一?年来?的工?作小?结如?下：?一?、凝?聚人?心，?铸就?一支?高素?质的?队伍?思想?是行?动的?指南?。人?心涣?散将?会一?事无?成。?营业?部主?任室?一班?人深?刻认?识到?这一?点，?因此?，我?们将?凝聚?人心?放在?突出?的位?置。?1?、率?先垂?范，?正人?先正?己?主任?室一?班人?以身?作则?，加?强学?习，?做学?习典?型的?倡导?者、?组织?者，?更是?实践?者。?为人?师表?，清?正廉?洁，?以俭?养德?，以?自己?品质?来影?响

3、每?一位?员工?。在?工作?中始?终坚?持公?平、?公正?原则?、不?搞亲?疏、?不拉?帮结?派、?做到?一碗?水端?平。?鼓励?员工?多提?意见?，只?要是?合理?的就?采纳?。充?分调?动员?工参?与的?积极?性。?在业?绩分?配的?敏感?问题?上，?实行?公开?化，?增强?透明?度。?确保?每位?员工?看到?放心?、拿?到舒?心。?2?、充?分发?挥党?员的?模范?带头?作用?营?业部?现有?员工?29?名，?其中?党员?13?人。?党员?在群?众中?的作?用在?营业?部显?得尤?为重?要。?营业?部党?支部?围绕?支行?所下?达目?标任?务进?行剖?析，?统一?认识?确保?每一?位党?

4、员就?是一?支标?杆，?充分?发挥?基层?党支?部的?战斗?堡垒?作用?。在?党员?发挥?战斗?模范?作用?下，?积极?培养?后备?力量?，吸?收优?秀员?工向?组织?靠拢?。?二、?服务?创优?、运?筹制?胜千?里服?务创?新是?银行?工作?永恒?的主?题，?只有?加强?服务?才能?赢得?市场?、才?能创?效益?。营?业部?主任?室一?班人?响应?市分?行和?如皋?市政?府的?号召?，积?极投?入到?创建?文?明诚?信?窗口?活动?中，?将营?业部?服务?水平?上升?一个?新台?阶。?我部?先进?做法?,南?通工?行网?讯和?如?皋日?报?已作?了相?关报?道。?省行?网讯?进行?转载?。?

5、1、?抓好?员工?职业?道德?教育?主?任室?以创?建?文明?窗口?为?契机?，经?常性?组织?员工?学习?中?国工?商银?行员?工基?本素?养和?服务?行为?规范?、?中?国工?商银?行营?业规?范化?服务?标准?、?等规?章制?度，?不断?规范?员工?的服?务言?行，?促使?员工?严格?遵守?八?要、?九不?、十?做到?，?真正?把客?户当?衣食?父母?，倡?导?用心?服?务，?把顾?客当?亲戚?、当?朋友?。员?工张?焱在?柜面?服务?中，?能够?标准?使用?三?声、?两站?、一?微笑?，?多次?在市?分行?明查?暗访?中受?到表?彰。?2?、抓?好考?核激?励机?制?一?是建?立员?工

6、优?质文?明服?务奖?罚档?案，?将员?工服?务表?现列?入年?度评?优评?选等?考核?内容?，增?强了?员工?忧患?意识?，提?高员?工的?服务?自觉?性;?二?是建?立服?务质?量与?业务?量挂?钩的?考核?机制?，营?造?多干?多得?，少?干少?得?的公?平竞?争机?制，?形成?了全?行员?工?争干?、?抢?干?业务?的良?好局?面。?三?是建?立各?网点?、客?户经?理、?客户?的评?议机?制。?由网?点负?责人?评议?管库?、提?解员?，客?户、?客户?经理?评议?柜面?接柜?人员?，从?会计?接柜?、出?纳接?柜、?管库?提解?员中?各评?选一?名服?务先?进，?按季?给予?奖励?

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26、10 HH7A6G9R7Z7 ZR1O10N3G3W6文档编码:CJ8C1D5H1H10 HH7A6G9R7Z7 ZR1O10N3G3W6文档编码:CJ8C1D5H1H10 HH7A6G9R7Z7 ZR1O10N3G3W6文档编码:CJ8C1D5H1H10 HH7A6G9R7Z7 ZR1O10N3G3W6文档编码:CJ8C1D5H1H10 HH7A6G9R7Z7 ZR1O10N3G3W6文档编码:CJ8C1D5H1H10 HH7A6G9R7Z7 ZR1O10N3G3W6文档编码:CJ8C1D5H1H10 HH7A6G9R7Z7 ZR1O10N3G3W6文档编码:CJ8C1D5H1H10 HH7

27、A6G9R7Z7 ZR1O10N3G3W6文档编码:CJ8C1D5H1H10 HH7A6G9R7Z7 ZR1O10N3G3W6文档编码:CJ8C1D5H1H10 HH7A6G9R7Z7 ZR1O10N3G3W6文档编码:CJ8C1D5H1H10 HH7A6G9R7Z7 ZR1O10N3G3W6文档编码:CJ8C1D5H1H10 HH7A6G9R7Z7 ZR1O10N3G3W6文档编码:CJ8C1D5H1H10 HH7A6G9R7Z7 ZR1O10N3G3W6文档编码:CJ8C1D5H1H10 HH7A6G9R7Z7 ZR1O10N3G3W6文档编码:CJ8C1D5H1H10 HH7A6G9R7

28、Z7 ZR1O10N3G3W6文档编码:CJ8C1D5H1H10 HH7A6G9R7Z7 ZR1O10N3G3W6文档编码:CJ8C1D5H1H10 HH7A6G9R7Z7 ZR1O10N3G3W6文档编码:CJ8C1D5H1H10 HH7A6G9R7Z7 ZR1O10N3G3W6文档编码:CJ8C1D5H1H10 HH7A6G9R7Z7 ZR1O10N3G3W6文档编码:CJ8C1D5H1H10 HH7A6G9R7Z7 ZR1O10N3G3W6文档编码:CJ8C1D5H1H10 HH7A6G9R7Z7 ZR1O10N3G3W6文档编码:CJ8C1D5H1H10 HH7A6G9R7Z7 ZR1

29、O10N3G3W6文档编码:CJ8C1D5H1H10 HH7A6G9R7Z7 ZR1O10N3G3W6文档编码:CJ8C1D5H1H10 HH7A6G9R7Z7 ZR1O10N3G3W6文档编码:CJ8C1D5H1H10 HH7A6G9R7Z7 ZR1O10N3G3W6文档编码:CJ8C1D5H1H10 HH7A6G9R7Z7 ZR1O10N3G3W6文档编码:CJ8C1D5H1H10 HH7A6G9R7Z7 ZR1O10N3G3W6文档编码:CJ8C1D5H1H10 HH7A6G9R7Z7 ZR1O10N3G3W6文档编码:CJ8C1D5H1H10 HH7A6G9R7Z7 ZR1O10N3G

30、3W6文档编码:CJ8C1D5H1H10 HH7A6G9R7Z7 ZR1O10N3G3W6文档编码:CJ8C1D5H1H10 HH7A6G9R7Z7 ZR1O10N3G3W6文档编码:CJ8C1D5H1H10 HH7A6G9R7Z7 ZR1O10N3G3W6文档编码:CJ8C1D5H1H10 HH7A6G9R7Z7 ZR1O10N3G3W6文档编码:CJ8C1D5H1H10 HH7A6G9R7Z7 ZR1O10N3G3W6文档编码:CJ8C1D5H1H10 HH7A6G9R7Z7 ZR1O10N3G3W6文档编码:CJ8C1D5H1H10 HH7A6G9R7Z7 ZR1O10N3G3W6文档编码:CJ8C1D5H1H10 HH7A6G9R7Z7 ZR1O10N3G3W6