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1、Appropriate sounds to make while listeningAppropriate sounds to make while listeningAll right,Sure,Definitely,OK,Yeah,CertainlyPolite/Respectful words and phrasesPolite/Respectful words and phrasesSorry,Please,May I,I apologize for the inconvenience,Thanks You,May IPhrases to put someone on holdPhra
2、ses to put someone on holdIs it all right if I put you on hold for a moment?Do you mind if I put you on hold for a moment?May I put you on hold for a moment?bare with me while I transfer you to.Wrapping up a callWrapping up a callThanks you for your timeIf you change your mind OR something changes,p
3、lease dont hesitate to give us acallIt was a pleasure to talk to youI look forward to talking to you againI hope you have a wonderful dayScheduling callbacksScheduling callbacksCan I call you back at a more convenient time?Would later be a more appropriate time?How did you get my name?How did you ge
4、t my name?Please do not get cautious.In this time of troubled economy we are calling randomnumbers to seek people who are in debt and require assistance in getting out of theirdebt.If you have any credit card debt may be we have a program that could benefit you.Who are you?And what do you do?Who are
5、 you?And what do you do?We are a company that assists American citizens in gaining financial freedom.We dothat by negotiating your debt on your behalf with your creditors.If you are an Americancitizen and owe more than 3000$in credit card debt you can choose one of ourprograms to manage your debt.Wh
6、at does this cost?What is this all about?What does this cost?What is this all about?We offer several programs that offer our customers great savings.And the beauty of theprogram is that it is designed to put money into your pocket rather than taking it out.In order toachieve that we have pre-negotia
7、ted deals with them and we earn our money from the savingswe offer you.On this very same call we can give you a free of cost savings analysis IF youqualify for our programs.Why cant I do it myself?Why cant I do it myself?Well!You can try if you want to but we work with experienced lawyers and financ
8、ial advisors.The deal that we can get you would be far better than what you would get on your own.If youtry it yourself it would be more like trying to build your house on your own,or fixing your car byyourself.I have no doubt in your skills in achieving the objective BUT would it be the same ascomp
9、ared to the one delivered by a skilled person.In addition to that if you have more than onecreditor than you can imagine the phone calls and paper work you will have to go through.Andtrust me it will not end after that,you will still need to deal with them on regular basis.You knowhow this credit ca
10、rd industry is.Is this a loan or consolidation program?Is this a loan or consolidation program?This is a common question that we get from most of our customers.Its NOT debt consolidationor a new loan.In debt consolidations companies buy customers debt from their creditors on avery low cost and then
11、offer these customers a new loan which is lower than what their creditorswere offering but is higher than the cost on which they buy it from the creditor.In simple if you owed 5$to your creditor these companies pay your creditor 3$and buy you andthen tell you to pay them 4$.BUT we dont do that instead we negotiate with your creditor on your behalf and work for you.We will provide you legal services and debt management services to make your life easy.Soonce you enroll in the program you can think yourself as if you have hired lawyers and financialadvisors to deal with your debt