客服代表岗位英文简历模板.doc

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1、客服代表岗位英文简历模板 y personnel.Extensive experience in facilitating operational procedures,Respond to customer complaints;resolve problem elements;interact with credit department to ascertain customer account status.Handle sourcing of vendors,contract negotiation,purchasing,correspondence,account adjustme

2、nts and inventory control.Exceptional communication/interpersonal and organizational skills.EXPERIENCE1989-Present OXBRIDGE,INC.Interface with merchandising personnel,at all levels,and provide technical information on company products and services.Interact with customers,providing advice in the sele

3、ction of products.Monitor production to ensure realization of customer specifications.Collaborate with contracting merchandisers for contract negotiation on supplies.Conduct extensive materials costing processes.Coordinate delivery schedules and monitor delivery personnel.Organize promotional demons

4、tration activities for home and Hew York marketing office.Respond to and resolve customer complaints.Manage office operations and produce correspondence.Control stock and conduct purchasing procedures.Assist sales department in establishing client base/sales territories.EDUCATION1993-Present PROPHET

5、 JUNIOR COLLEGEAssociate Degree ProgramComputer Operations Program:Lotus 1-2-3,Database III,Typing,Word-processing(Multimate),Business Math,Speech Communication,Introduction to Computers and English Composition.NoticeBackground summary accentuates candidates acquired professional skills and impressi

6、ve track record.Listing relevant courses adds weight to candidates educational credentials.面试时不要掉入这些“陷阱”一些用人单位在面试时常爱设置一些“陷阱”问题，借以考验求职者的应变能力、为人作风和处世方法，求职者若不留心，就极有可能落入面试者的圈套中，从而丧失了宝贵的录取机会。1、误导陷阱主试者早有答案，却故意说出相反答案，若你一味讨好主试者，顺着主试者错误答案往上爬，面试结论是无主见，缺乏创新精神，自然列为淘汰之列。2、压力陷阱通常主试者正话反说，以测试应征者在压力下的本能反应。如“你的原单位是如此

7、好，你却要走，是不是在原单位混不下去只好挪个窝”，“我们单位工作竞争压力大，你一个毛头小伙子怎适应得了”，应试者若结结巴巴，无言以对抑或怒形于色，据理力争，脸红脖粗，那就掉进了主试者所设圈套。碰到此种情况，要头脑冷静，明白对方在“做戏”，不必与他较劲。3、关系陷阱不要因为你有一定社会背景对本行业将有一定帮助就趾高气扬，目空一切，觉得职位非你莫属。“请神容易送神难”，关系多，用人单位投鼠忌器，担心到时难托运你会受你牵制;或过早亮出与该公司老板有一定关系，摆出把大幅度当作走走过场了事的无所谓态度，则极易引起主考官反感，日后又增加了同事间敌视的意识。4、薪酬陷阱面对用人单位提出的薪酬期望值问题，求职者常不敢贸然回答。回答低了，用人单位觉得你自信心不足，难成大器;回答高了，又觉得养不起你这条“大鱼”。正确的回答是玩顾左右而言他，“打太极拳”，如巧妙回答“我想念公司会根据我的业绩给予合理报酬，以体现多劳多得原则”等，将球又踢了回来。5、保密陷阱不要在大幅度中泄露你的创意和设计，或滔滔不绝地将原单位原本该保密的东西一股脑儿端出来，关键时刻应注意留一手。轻易泄露公司机密，用人单位会联想此人今后会不会泄露我公司机密;右将你肚里的“货”全吐出来，那你岂不成为公司无用之人，我要你何干?