《饭店情景英语》课程软件.ppt

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1、,关于考试： 平时成绩（70%）：课堂发言+考勤 卷面成绩（30%）,上课方式： 课本内容 学生自己发言,PART 1 The Front Office,The Managers Remarks,1. What is the aim of a hotel ? 2. Can you say something about the great importance of the front office ? 3. Why should the hotel staff have a strong sence of responsibility ? 4. How can the hotel achie

2、ve greater financial success ?,Questions:,UNIT 1,Room Reservations,1-1 A Long Distance Call Reservations(长途电话预定) 1-2 A Group Reservation(团体预定) 1-3 A Face-to-face Reservation(门市预定),equivalent 平行的 arrival 到达的 May 26th 5月26日 credit card 信用卡 take care of 照顾，处理 parking lot 停车场 10% discount 九折,representat

3、ive 代表 UA 美国联合航空 confirmation 确认 assist 协助；帮助 southward 向南 available 可获得的 referral 参考的,Dialogues:,New Wards:,UNIT 1,Room Reservations,Exercises 2:,Self-Introduction Please make a brief self-introduction in 3 minutes at least, you can try it from the aspects below: name hometown interestsnobodywillev

4、erknow.Youjustflyintothesky; thewholeskyisyours.Buttheparrotwasclingingsodeeply,sohard,thatthemansaid, Whatisthematter?Areyou mad? Hetriedtotaketheparrotoutwithhisownhands,butthe parrotstartedpeckingat him,andatthesametimehewasshouting, Freedom!Freedom!,3,Thevalleysinthenight echoedandreechoed,butth

5、emanwasalsostubborn;hewasafreedomfighter.Hepulledtheparrotoutandthrewhimintothesky;andhewasvery satisfied,althoughhis hand washurt.Theparrothadattackedhimasforcefullyashecould,butthemanwas immensely satisfiedthathehadmadeasoulfree.Hewenttosleep.Inthemorning,asthemanwaswakingup,heheardtheparrotshouti

6、ng, Freedom!Freedom Hethoughtperhapstheparrotmustbesittingonatreeoronarock . Butwhenhecameout , theparrotwassittinginthecage.Thedoorwasopen.,4,Unit 3 Personalized Services 个性化服务,Dialogues: 3-1 About the Room Services (客房用餐服务) 3-2 Solving the Minibar Problem (解决小冰箱的问题) 3-3 About Baby-sitting Services

7、 (托婴服务),Function Study：P132 Structure Study：P131 Exercises： 1 P135 III 2 P136 IV 3 P134 I,Thestorygoesthattwofriendswerewalkingthrough thedesert.Duringsomepointofthejourneytheyhad anargument,andonefriendslappedtheotherone in theface. Theonewhogotslappedwashurt,butwithoutsaying anything,hewroteinthes

8、and: Todaymybestfriend slappedmeintheface.“ Theykeptonwalkinguntiltheyfoundanoasis,where theydecidedtotakeabath.Theonewhohadbeen slappedgotstuckinthemireandstarteddrowning, but thefriendsavedhim.,1,Afterherecoveredfromtheneardrowning,hewroteon astone: Todaymybestfriendsavedmylife.“ Thefriendwhohadsl

9、appedandsavedhisbestfriend askedhim, AfterIhurtyou,youwroteinthesandand nowyouwriteonastone.Why? Theotherfriendreplied: Whensomeonehurtsuswe shouldwriteitdowninthesandwherewindsof forgivenesscaneraseitaway.Butwhensomeonedoes somethinggoodforus,wemustengraveitinastone wherenowindcanevereraseit.,2,LEA

10、RNTOWRITEYOURHURTSINTHESANDANDTO CARVEYOURBENEFITSINTHESTONE. Theysayittakesaminutetofindaspecialperson,an hourtoappreciatethem,adaytolovethem,butan entirelifetoforgetthem. Sendthisphrasetothepeopleyoullneverforget.Itsa shortmessagetolet themknowthatyoullneverforget them.,3,Unit 4 Laundry Services,D

11、ialogues: 4-1 Explain How to Get the Service (介绍洗衣服务) 4-2 Suggesting Expressing Services (建议快洗服务) 4-3 “Honesty Is the Best Policy” (诚实至上),Unit 4 Laundry Services,Structure Study Function Study Exercises(练习)： 1 P145 IV 2 P146 V 3 P144 I,Unit 5 Miscellaneous Services, Dialogues 5-1 Open the Door with the Duplicated Key (用备用钥匙开门) 5-2 Providing Something Extra on Request (提供额外用品) 5-3 “Dealing with Emergency” (处理紧急情况),Unit 5 Miscellaneous Services, Exercises 1 P156 V 2 P156 IV 3 P155 III 4 P154 I,