部门职责英文.doc

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1、Duties of different departments 1. Manager Be responsible for the main activities of the company such as manufacturing and sales Make decisions Make plans Handle difficult situations at work Deal with problems and complaints Sign contracts Monitor expenses claims2. Assistant general manager Assist t

2、he general manager with routine work Be responsible for everything when the general manager is away3. Secretary Make /Answer telephone calls Take notes, minutes and messages Deal with files and correspondence Write memos and reports Work at computer for word processing Receive guests and visitors Ar

3、range meetings Make appointments 4. Personnel/human resources department Recruit new staff Interview applicants Promote staff Train staff Fire staff Deal with relationships between management and work force.5. Customer service department Deal with customers calls and solve problems Accept repairs an

4、d deal with customers complaints Communicate timely with customers Offer a comprehensive and convenient after-care service Offer a full professional after-sales service Undertake installation and testing tasks from the company Offer training to users technical staff6. Sales department Launch marketi

5、ng promotions Introduce products Demonstrate products Persuade customers to buy Launch campaigns Advertise products Bargain about price Offer discount7. Public relations department Talk to the press and the public Communicate information from the company Give away publicity products Entertain busine

6、ss clients Alter/create/develop/establish/improve corporate image8. Account department客户部 Search potential clients Analyze and understand market Analyze customer behavior Personalize offerings Anticipate customer wants Keep clients and the company in good relationship9. Logistic department Taking/re

7、ceiving and managing sales orders Following the situation of the goods arriving Transferring the notice paper of disqualified goods Controlling the invoice of purchased goods Managing inventories Delivering/dispatching goods10. Purchasing department Select suppliers Prepare purchase orders Manage cu

8、stomer relationship and deal with suppliers不同部门的责任1. Manager1经理。 Be responsible for the main activities of the company such as manufacturing and sales负责公司制造、销售等主要活动 Make decisions做出决定 Make plans制定计划 Handle difficult situations at work处理困难的情况下，在工作 Deal with problems and complaints处理问题和投诉 Sign contrac

9、ts签订合同 Monitor expenses claims监控费用索赔2. Assistant general manager2总经理助理。 Assist the general manager with routine work协助总经理处理日常工作 Be responsible for everything when the general manager is away负责一切当总经理了3. Secretary3个秘书。 Make /Answer telephone calls/接听电话 Take notes, minutes and messages记笔记，记录和信息 Deal wi

10、th files and correspondence处理文件和信件 Write memos and reports写的备忘录和报告 Work at computer for word processing用电脑进行文字处理 Receive guests and visitors接待来访客人 Arrange meetings安排会议 Make appointments 预约4. Personnel/human resources department人事部/人力资源部4。 Recruit new staff招募新员工 Interview applicants面试求职者 Promote staf

11、f促进员工 Train staff培训员工 Fire staff消防人员 Deal with relationships between management and work force.处理管理和劳动力之间的关系。5. Customer service department5客户服务部。 Deal with customers calls and solve problems处理客户来电和解决问题 Accept repairs and deal with customers complaints接受维修服务和处理客户投诉 Communicate timely with customers及

12、时与客户沟通 Offer a comprehensive and convenient after-care service提供全面便捷的售后服务 Offer a full professional after-sales service提供全面专业的售后服务 Undertake installation and testing tasks from the company承接公司安装和测试任务 Offer training to users technical staff为用户培训技术人员6. Sales department6销售部。 Launch marketing promotions

13、推出促销活动 Introduce products介绍产品 Demonstrate products展示产品 Persuade customers to buy说服顾客购买 Launch campaigns发起运动 Advertise products广告产品 Bargain about price讨价还价 Offer discount提供折扣7. Public relations department7公共关系部。 Talk to the press and the public与新闻媒体和公众 Communicate information from the company传达公司的信息

14、Give away publicity products放弃宣传产品 Entertain business clients娱乐业务的客户 Alter/create/develop/establish/improve corporate image修改/创建/开发/建立/改善公司形象8. Account department客户部会计部门客户部8。 Search potential clients寻找潜在客户 Analyze and understand market分析和理解市场 Analyze customer behavior分析客户行为 Personalize offerings个性化服

15、务 Anticipate customer wants预测客户的需求 Keep clients and the company in good relationship保持客户与公司的良好关系9. Logistic department 9物流部。 Taking/receiving and managing sales orders以接收和管理销售订单 Following the situation of the goods arriving下列货物的情况到达 Transferring the notice paper of disqualified goods转移不合格品通知纸 Contro

16、lling the invoice of purchased goods控制进货发票 Managing inventories管理存货 Delivering/dispatching goods交付货物/调度10. Purchasing department 10采购部。 Select suppliers选择供应商 Prepare purchase orders准备采购订单 Manage customer relationship and deal with suppliers管理客户关系和处理与供应商行政部经理 工作职责Administrative Assistant The main dut

17、ies are: 1 , to help achieve the company Administration Manager Administrative management; 2, participate in corporate performance management, attendance, etc.;3, involved in administration, management of procurement services. Specific: assist in various administrative matters and serve the company&

18、#039;s employees, for example, set machine (car) ticket, contact a wide range of training issues, contact the management company and bus transport services, catering services canteen hall management, property management contact with the external supervision its better service the company, contact an

19、d coordination of group activities such as group travel, training, corporate sports events, annual meeting, show. Also includes the management and organization of the supply of office stationery, office facilities management. Company attendance include:1, staff attendance records; 2, recorded in wor

20、king hours and overtime hours;3, assessment calculated false deduction of wages and overtime pay, etc.;行政助理的主要职责是：一，以帮助实现公司的行政经理行政管理；2，参与公司绩效管理，考勤，等；3，参与管理，采购的服务管理。具体：协助各种行政事务，为公司及# 039；例如，员工，集机（车）票，联系广泛的培训问题，与管理公司和公交运输服务，餐饮服务的餐厅大厅与外部监督管理，更好的服务，物业管理公司接触，小组活动如团体旅游，培训的联系和协调，企业的体育赛事，年度会议，表明。还包括供应办公文具的管理和组织，办公设施的管理。公司考勤包括：1，员工的考勤记录；2，记录在工作时间和加班时间；3，考核计算工资和加班工资错误推论，等；外贸业务员的工作职责Responsible for communicate with Japanese customers;Import and export contracts signed;Place an order to the factory according to the contract;The customs clearance formalities