AS9100D：2016&ISO9001：2015质量手册.pdf

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1、ISO9001:2015 / AS9100D:2016 Quality Manual品质手册Revision: 20170628 Page 1 of 7 ISO9001:2015 / AS9100D:2016 Quality Manual 品质手册ISO9001:2015 / AS9100D:2016 Quality Manual品质手册Revision: 20170628 Page 2 of 7 1.INDRODUCTION介绍This Quality Manual describes the policies and company-wide control system of the X

2、XXX Quality Management System (QMS). The QMS described in this manualmeets the requirements of the ISO 9001:2015 & AS9100D:2016 standards.本质量手册描述了XXXX 全公司范围内质量管理体系（QMS）和方针政策。本手册中描述的质量管理体系符合 ISO 9001:2015及AS9100D:2016的标准要求。2.BUSINESS STRATAGY经营策略2.1 QUALITY POLICY 质量方针PERFORM EVALUATE IMPROVE执行检验改进XX

3、XX will provide the fastest delivery and flawless quality that meets or exceeds our customers expectations. XXXX 提供最快的交货和完美的品质，以满足和超越客户的期望。Our quality objectives are used to build a culture of continuous measurable improvement. 我们质量目标致力于建立可持续量化改善的企业文化。2.2 QUALITY OBJECTIVES 质量目标Refer to Balanced Bus

4、iness Scorecard and Quality Objectives Management 参考绩效平衡计分卡和质量目标管理表。3.UNDERSTANDING THE ORGANIZATIN AND ITS CONTEXT理解组织背景和环境In 1946 Murray Fisher formed XXXX , the company was geared towardvalue added assembly and distribution of electrical connectors and hardware. In 1985, XXXX based in XXXX , XXXX

5、 and XXXX was born.1946 年，XXXX 创立了 XXXX ，主要经营电子连接器和硬件的增值装配和分销。1985 年收购了总部设在印第安纳州的XXX 的 XX 电子公司，从此XXX诞生了。XXXX is the fastest automated assembler of ITT Cannon, Amphenol, CINCH and LEMOconnectors in the world. PEI US & PEI UK are both AS9100 and ISO 9001-2008 certified.XXXX 是世界上最快的自动化组装ITT Cannon 、 Am

6、phenol 、 CINCH 和 LEMO 连接器的工厂。美国和英国工厂都已通过 AS9100 and ISO 9001-2008 的认证。XXXX is one of the 15 largest electronic component distributors in North America, privatelyheld, and has been in business since 1946 as an international connector distributor.XXXX 是一家未上市公司，是北美15 家最大的电子零件经销商之一，自1946 年开业以来一直致力于连接器的全

7、球化分销。XXXX is a manufacturer, assembling distributor for connectors and cables.XXXX是一家专注于连接器和线束装配的制造商和经销商。XXXX was established in 1998 and has continued to expand its European foot print.1998年，XXXX 成立并持续拓展欧洲业务。ISO9001:2015 / AS9100D:2016 Quality Manual品质手册Revision: 20170628 Page 3 of 7 XXXX China was

8、 established in 2014 and started to serve Chinese market. 2014 年，XXXX 有限公司成立并开始服务中国市场。According to the requirement from marketing and customers, PEI Zhuhai to implement ISO9001:2015 & AS9100D:2016 quality management system, and analysis the companys environment, create . And review the list in the m

9、anagement review meeting together with requirement from headquarter to make sure it match the business of PEI Zhuhai. 根据市场和客户需求，建立ISO9001:2015及 AS9100D:2016的质量管理体系，并识别公司的内外部环境，形状内外部环境一览表。每年于管理评审时对内外部环境一览表进行评审，结合总部的要求评审公司经营策略。4.CODE OF ETHICS道德规范XXXX expects the highest standard of ethical conduct an

10、d fair dealing from each employee,officer, director, volunteer and all others associated with the Company. Our reputation is avaluable asset, and we must continually earn the trust, confidence and respect of our suppliers,our members, our customers, and our community. Refer to .XXXX 希望每位员工、行政人员、主管、自

11、愿者和与公司相关的所有其他人遵照道德规范和公平交易的最高标准。公司的声誉是无价的财富，必须不断地赢取供应商、成员、客户和社区的信任、信赖和尊重。参考员工手册5.UNDERSTANDING THE NEEDS AND EXPECTATIONS OF INTERESTED PARTIES 理解相关方的需求和期望XXXX interested parties include PG/UK factories, PEI headquarter, US/China governments, related organizations, suppliers, employees, and end users

12、. We created and make sure it will be reviewed and communicated in our company. 公司目前相关方包括美国/英国工厂、总部、美国/中国政府及相关组织机构、供应商、公司员工、及其最终用户的需求，形成公司的相关方及其需求一览表，确保被定期审核并让全员了解。6.SCOPE OF REGISTRATION 管理范围ISO9001:2015 & AS9100D:2016 Assembly and Distribution of Connectors and Accessories 连接器和附件产品的装配和分销For a List

13、 of Processes/Procedures required by the QMS, please refer to Appendix B of this Quality Manual. 质量管理系统要求的过程/程序文件清单见质量手册附件B。Design and development requirements are generally not applicable to connectors and connector assemblies. All of our products are in accordance with the customers drawings or sp

14、ecifications for assembly, does not assume the design responsibility. And the products will not result in failure to customer. ISO9001:2015 / AS9100D:2016 Quality Manual品质手册Revision: 20170628 Page 4 of 7 设计和开发要求不适用于连接器及其装配。本公司所有产品均按照客户的图纸或规格进行装配，不承担设计责任并且不影响产品的交付。7.INTERACTION OF PROCESSES 过程的相互作用Re

15、lated resources required by the QMS are made available to relevant functions at this location andare managed by authorized personnel to whatever extent necessary, appropriate for the scope ofoperations performed.提供质量管理体系所需的相关资源给工厂相关部门并由被授权的人员进行必要和适当的管理。The Interaction of Processes required by the QM

16、S is shown in Appendix C of this Quality Manual.质量管理体系所需的过程之间的相互作用关系见附件C。Outsourced Processes 外包过程Outsourced processes required by the QMS are managed in accordance with the requirements described in the Purchasing Procedure. QMS 要求的外包流程根据采购程序中描述的要求进行管理。After identification, there is no production p

17、rocess outsourcing in PEI Zhuhai. 经识别，本公司暂无生产制程的外包过程。8.APPENDIX LIST 附件清单Quality Manual _Appendix A: Process List过程清单Quality Manual _Appendix B: LIST OF PROCESSES/PROCEDURES过程 /程序文件清单Quality Manual _Appendix C: INTERACTION OF PROCESSES过程交互图APPENDIX AProcess List过程清单Process Code过程编号Process Name过程名称Pr

18、ocess Code过程编号Process Name过程名称Process Code过程编号Process Name过程名称C1PO review 订单评审S1Document & Record management文件和记录控制M1Management管理过程C2NPI新产品导入S2Human Resoure人力资源C3Purchase采购S3Equipment Management设备管理C4Production, Inspection and Delivery生产、检验及交付S4Warehouse Management仓储管理C5Customer services客户服务Operatio

19、n运营Support支持过程Management管理过程ISO9001:2015 / AS9100D:2016 Quality Manual品质手册Revision: 20170628 Page 5 of 7 Quality Manual _Appendix B: LIST OF PROCESSES/PROCEDURES过程 /程序文件清单PROCESS NAME 过程名称SUPPORTING DOCUMENTATION 支持性文件DOCUMENTS NO. 文件编号C1 PO review 订单评审Sales and Service销售与服务QPC012 Sales Order Mainte

20、nance 销售订单维护CWSA009 Customer PO Review 客户订单检查CWSA010 PEI China Sales Terms and Conditions 销售协议CWSA043 C2 NPI 新产品导入Planning of Product Realization产品实现计划QPC005 NPI process 新产品导入作业指导书CWPR021 C3 Purchase 采购Purchasing采购QPC006 NPP process CWPM014 Purchase Suggestions 采购建议CWPM009 C4 Production, Inspection

21、and Delivery生产、检验及交付Control of NC Product不合格品控制QPC001 Production and Process Control Work Instruction 生产和制程控制CWPR015 Incoming Quality Inspection 来料品质检查CWQA004 Top level production Flow 生产流程CWPR023 Shipping work instruction 出货作业指导书CWWH007 C5 Customer services客户服务Customer Returns - Overview 客户退货总述CWQA

22、012 Customer Satisfaction management客户满意度管理CWQA017 S1 Document & Record management文件和记录控制Control of Documents文件控制QPC002 Control of Records记录控制QPC007 S2 Human Resource人力资源Training 培训QPC004 Employee Handbook员工手册CWHR001 S3 Equipment Management设备管理Control of Monitoring and Measuring Equipment监视和测量设备的控制Q

23、PC003 Equiment and tools management working instruction 设备和工具管理指导书CWPR026 S4 Warehouse Management仓储管理Warehouse Management 仓库管理CWWH011 Shelf Life Control 保存期限控制CWWH005 Identification and Special Handling for Hazardous Waste 危险废弃物的标识及处理CWWH009 M1 Management管理过程Management Review管理评审QPC008 Internal Audi

24、ts内部审核QPC009 Corrective Action纠正措施QPC010 Continuous Improvement 持续改进CWQA015 ISO9001:2015 / AS9100D:2016 Quality Manual品质手册Revision: 20170628 Page 6 of 7 APPENDIX C INTERACTION OF PROCESSES过程交互图THE ORGANIZATIN AND ITS CONTEXT组织及环境Customer & Interested Parties客户及相关方Sales销售Purchasing采购Material Acceptab

25、le?物料允收？Assembly Required?是否需要装配？Connector Assembly连接器组装Assembly Acceptable?装配允收？Pick & Ship拣料 & 出货Customer Satisfaction客户满意NPI Required?新产品导入？NPI新产品导入YNYNNYYNOperation运营Management管理Support支持SupportResourceCompetenceAwarenessCommunicationKnowledgeDocumentedInformation支持过程资源能力意识沟通知识文件信息Quality Manage

26、mentsystem质量管理体系Leadership领导作用Continuous Improvement持续改进Performance & Evaluation绩效评价Remark ：All processes must indentify risksand countermeasures.备注：需要做全过程的风险管理ISO9001:2015 / AS9100D:2016 Quality Manual品质手册Revision: 20170628 Page 7 of 7 Amendment Record 变更履历Revision 版本Changed By 编辑Reviewed By 批准Approved By 批准Summary of Change 变更概述20161225 Initial release 20170628 1. Updated process list;2. Moved some attachment as aseparate file3. Update the doc list base on newprocess.4. Updated the interaction of processesbase on new process list.