饭店英语试题(共5页).doc

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1、精选优质文档-倾情为你奉上饭店英语试题题 号IIIIIIIVV总 分分 数得分评卷人I. Choose the best answer. (20 points, 1 point each)1. After greeting a new guest, the receptionists first action should be to _. A. check the guests reservation B. ask the guest the length of his stay.C. ask the guest to register D. call the bellman2. I _ t

2、wo hotels but they are both fully booked up. A. have tried B. tried C. try D. will try3. - Can I help you?- _. A. Yes, please B. Please. C. Yes, you canD. Yes, as you like. 4. A half days rent is charged _ a room not vacated after 12:00 noon. A. against B. for C. to D. in5. At todays exchange rate,

3、every US dollar is equivalent _ 8:30 yuan RMB. A. to B. as C. in D. for 6. Dont call her at seven oclock. She _ dinner. A. will eat B. is eating C. will be eating D. has been eating7. Mr. Bellow asked the information clerk _ he could help him send a letter to New York. A. if B. that C. who D. where8

4、. The room attendant should _ the cleanliness of all the rooms. A. work on B. see to C. see to it D. see that9. A: I made the reservation yesterday. B: What did he say?C: He said that _. A. I had made the reservation yesterdayB. he had made the reservation the day before C. he made the reservation y

5、esterdayD. he made the reservation the day ago 10. He tried to catch the first bus, but _. A. as early as possible B. in vain C. as well D. on request a doctor11. Generally speaking, the _ number of each guest room is the same as the room number. A. intension B. extension C. intender D. extended12.

6、Are you sure that the turn-down service _ at noon? A. will do B. will be doing C. will be done D. is to do13. There was something wrong with his back and he had to _. A. lie flat B. hand out C. go off D. tear over14. Personal service do not include the _ service. A. baby-sitting B. laundry C. mornin

7、g call D. chamber 15. What a careless boy! He _ his work so soon. A. cant finished B. couldnt finish C. cant have finished D. must have finished 16. When the restaurant makes a miscalculation in the bill, the waiter has to _. A. apologize to the guestB. give the guest a complimentary drinkC. say it

8、is the cashiers faultD. apologize to the guest and change the bill 17. No, thank you. We dont accept tips, but thank you _. A. today B. too C. also D. all the same 18. If you come again tomorrow, Ill have that table _ for you. A. ready B. reserved C. prepared D. occupied 19. Japanese men drink a lot

9、 of Sake. It tastes _ like Shaoxing wine. A. something B. somewhat C. somehow D. sometimes20. When the host proposes a toast t his guest, he often says, “_”. A. Bottoms up B. Bottom up C. Empty cups D. Finish drink得分评卷人II. Translate the following phrases into English. (20 points, 2 points each)21. 登

10、记卡 22. 行李员领班 23. 财务部经理24. 收银部 25. 商务中心 26. 叫号电话 27. 特快专递 28. 洗衣袋 29. 电话流水表 30. 娱乐设施得分评卷人III. Decide whether the following statements are true (T) or false (F). (10 points, 1 point each)31. A cashier should remind his client to keep the exchange slip well. 32. Telephone service is round the clock and

11、 free of charge in the hotel. 33. After registration, the receptionist should wish the guest an enjoyable stay at the hotel. 34. Guests feel pleased when the room attendant calls them by the names. 35. The room attendant should never touch the banknotes or documents on the desk when cleaning the gue

12、stroom. 36. Honesty is the best policy. 37. The hotel staff should report the problems to the superior no matter what it is. 38. When you must leave during the meal, you should put your napkin on the chair and fold it carefully, but never take it away with you. 39. Some hotels accept guests personal

13、 checks 40. Room service means to do service in the guestroom. 得分评卷人IV. Translate the following sentences into English. 30 points，3 points each) 41. 您想兑换哪种货币？42. 怀特先生的电话现在可以打了。我给您转过去。 43. 您想怎样付帐，先生？用现金还是信用卡？44. 希望您在这里过得愉快，欢迎下次光临。 45. 除非有特别要求，否则先打扫走房。 46. 上午九点以前收的洗衣在下午五点之前送回，两点半之前收的洗衣将在第二天中午之前送回。 47.

14、 如果愿意您可以到酒吧坐一会儿，有桌时我们会给您打电话。 48. 您希望分开结帐还是一起结帐？49. 对不起，我们会调查这事的。 50. 只要告诉服务台就行，他们会处理的。 得分评卷人V. Make up proper dialogues according to the situation given. (20 points, 10 points each) 51. Guest: Your name is Carl Smith. You made a reservation for a double room for two nights from May 5th for your frie

15、nd Mr. Paul Peterson. Youd like to cancel the reservation. Clerk: You are a clerk at the Room Reservation. Answer the phone call and accept the cancellation. 52. Guest: Your name is Robert and youve got a reservation. The first table the waiter gives you is in the corner. Youd rather sit on the balcony. Waiter: Its 12:00. A client comes in. hes got a reservation. Show him to a table in the corner. If he doesnt like it, ask him if hed like to sit on the balcony. 专心-专注-专业